Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isaac Dixon

West Fargo,ND

Summary

Dynamic Associate Manager at Lazlo’s Brewery and Grill with a proven track record in operations management and staff training. Expert in strategic planning and negotiation, enhancing efficiency through innovative processes. Recognized for optimizing workflows and fostering collaboration, ensuring high performance and exceptional service delivery.

Overview

17
17
years of professional experience

Work History

Associate Manager

Lazlo’s Brewery and Grill
09.2014 - 05.2025
  • Developed and implemented operational processes to enhance efficiency and workflow management.
  • Monitored daily performance metrics, identifying areas for improvement and optimization.
  • Collaborated with cross-functional teams to streamline project execution and communication flow.
  • Trained team members on best practices and operational procedures to ensure consistency.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Oversaw kitchen operations, ensuring adherence to food safety regulations and quality standards.
  • Trained and mentored junior kitchen staff, fostering skills development and teamwork.
  • Streamlined food preparation processes, resulting in improved efficiency and reduced waste.
  • Coordinated catering services for special events, ensuring timely delivery and presentation excellence.
  • Conducted regular inspections of kitchen equipment to maintain functionality and compliance with health codes.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
  • Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
  • Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.

Maintenance Associate

Walmart
04.2008 - 04.2009
  • Maintained and repaired equipment to ensure optimal operational efficiency.
  • Conducted routine inspections to identify maintenance needs and prevent equipment failures.
  • Collaborated with team members to streamline workflows and reduce downtime during repairs.
  • Implemented preventive maintenance schedules to enhance equipment longevity and reliability.
  • Diagnosed complex mechanical issues, leading troubleshooting efforts for timely resolutions.
  • Documented maintenance activities accurately, contributing to compliance with industry standards and regulations.
  • Upheld company reputation for excellent customer service through prompt response times to emergency calls from clients requiring urgent assistance in resolving facilities-related issues.

Education

Pre-apprenticeship Certification - Facilities Maintenance

Quentin N. Burdick Job Corps
Minot, ND

Skills

  • Staff management
  • Strategic planning
  • Negotiation
  • Operations management
  • Store management

Accomplishments

Employee of the year 2020

Timeline

Associate Manager

Lazlo’s Brewery and Grill
09.2014 - 05.2025

Maintenance Associate

Walmart
04.2008 - 04.2009

Pre-apprenticeship Certification - Facilities Maintenance

Quentin N. Burdick Job Corps
Isaac Dixon