ISAAC EDWARDS
Tupelo,MS
Summary
Knowledgeable with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Overview
7
7
years of professional experience
Work History
Capacity Specialist
Big M Transportation
05.2024 - Current
- Monitored transit progress to address delays and resolve issues promptly
- Evaluated carrier performance and negotiated favorable agreements to align with company goals
- Negotiated competitive rates and contract terms with motor carriers to optimize profit margins
- Conducted over 50 outbound calls to motor carriers and clients to facilitate shipment arrangements
- Prepared reports and maintained records of shipment schedules, carrier agreements, and cost analyses
- Ensured compliance with industry standards and company policies during negotiation processes
Carrier Procurement Specialist
RXO
12.2023 - 03.2024
- Identifying, evaluating, and selecting carrier partners to support transportation needs
- Negotiating rates and contracts with carriers to ensure cost-effective and reliable transportation solutions over 15 %
- Collaborating with internal teams to develop transportation strategies and optimize supply chain operations
- Conducting market research and analysis to identify potential carrier partners and stay up to date with industry trends
- Utilizing transportation management systems and other technology tools to streamline carrier procurement processes and improve efficiency
- Developed strong relationships with clients, providing excellent customer service and support.
Logistics Specialist
RXO
01.2023 - 12.2023
- Managing and tracking shipment documentation, including bills of lading, customs documents, and other necessary paperwork
- Collaborating with internal teams, such as sales and operations, to meet customer requirements and ensure smooth logistics operations
- Staying updated with industry trends, regulations, and market conditions to identify opportunities for improvement and cost savings
Traffic Coordinator Intern
Paccar Engine Company
05.2023 - 08.2023
- Received PGI's from customer service and sourced most efficient and effective mode of transportation by sending quotes to multiple carriers
- Collaborated with other interns to present Gemba Walk with Managers to focused on inventory, quality, safety, and overall processes
- Labeling shipments in outbound area as well creating shipping documents, including Bills of Lading
- Presented midterm and final projects to over40 managers
Key Holder
Alumni Hall The Lodge
08.2022 - 05.2023
- Arriving early to open store, starting preparations for day, and leaving late to close store while also assisting with customer service
- Receiving and organizing incoming stock, ensuring items are stored in designated areas
- Conduct regular stock checks to ensure accurate inventory levels and promptly address any low stock situations
- Managed customer complaints, resolve minor operational issues, aid customers, address any concerns and maintain a positive shopping experience
Collector
Franklin Service
05.2019 - 08.2022
- Initiated over 150-300 phone calls and communicated with debtors in order to collect any outstanding amounts may owe and are in collections
- Monitoring device payment plans and utilize negotiation skills to establish feasible repayment options to accommodate debtors' financial circumstances
- Conduct thorough research to locate debtors, efficiently trace contact information, and develop customized collection strategies
Assistant Manager
Footlocker
04.2018 - 05.2019
- Managing employees and implementing store policies, to monitoring inventory levels and handling customer interactions, contribute to overall success of store and its commitment to exceptional customer service
- Coordinating schedules, ensuring adequate staffing levels, and overseeing daily operations, including cash handling and store opening/closing procedures
- Offering guidance and constructive criticism to employees, while also arranging workshops and training sessions
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Bachelor of Arts - Business Administration in Supply Chain & Logistics
Mississippi State University
Starkville, MS05.2023
Associate of Arts -
Itawamba Community College
Tupelo, MS05.2020
Skills
- Customer Service Excellence
- Rate Negotiation
- Proficiency in Transportation Management Systems (TMS)
- Power Automate
- Procurement
- Communication and Problem-Solving
- Root-cause analysis
- Proficient in Microsoft Office (Excel, PowerPoint)
Timeline
Capacity Specialist
Big M Transportation
05.2024 - Current
Carrier Procurement Specialist
RXO
12.2023 - 03.2024
Traffic Coordinator Intern
Paccar Engine Company
05.2023 - 08.2023
Logistics Specialist
RXO
01.2023 - 12.2023
Key Holder
Alumni Hall The Lodge
08.2022 - 05.2023
Collector
Franklin Service
05.2019 - 08.2022
Assistant Manager
Footlocker
04.2018 - 05.2019
Bachelor of Arts - Business Administration in Supply Chain & Logistics
Mississippi State University
Associate of Arts -
Itawamba Community College
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