ISAAC FANG
Foster City,CA
Summary
Food and beverage professional with 9+ years of experience in leadership and customer service. Former US Army military background. Proficient at multitasking, problem-solving, situation adaptability, and loves to work with a strong team. Fluent in English and Mandarin.
Overview
8
8
years of professional experience
Work History
11B Infantryman
United States Army
Fort Campbell, KY
02.2025 - 12.2025
- Completed OSUT training at Charlie Company 3-54 197th BDE, Fort Benning, GA
- Led squad in tactical operations, enhancing mission effectiveness through coordinated team strategies
- Trained and mentored junior soldiers on equipment usage and operational protocols, fostering professional development
- Worked together as a team on a squad, platoon, company, and battalion level in high stake situations
- Conducted reconnaissance missions to gather intelligence, ensuring strategic decision-making and mission planning accuracy
- Left the army due to family death
Lead Server
Swing Shift
San Mateo, CA
04.2024 - 01.2025
- Regularly handled serving on the floor, regular restaurant service as well as large parties
- Constantly informed on changing seasonal menu, alcohol selection (beer, wines, cocktails, N/A alternatives)
- Delivered exceptional service, managed tables efficiently, and contributed to positive dining experiences
General Manager
Rabbit Rabbit Cream
Palo Alto, CA
01.2023 - 01.2025
- Handled all general business operations, trained staff
- Drink and inventory quality control, recipe development
Lead Stocker
Whole Foods
San Mateo, CA
01.2022 - 05.2024
- Graveyard overnight stocker
General Manager
Waterdog Tavern
Belmont, CA
01.2021 - 12.2023
- Front of house manager, oversaw all front of house server/bartender/busser/food runner training and performance
- Collaborated with bartenders, developed recipes and beverage menu concepts
- Regularly handled daily restaurant service and banquet parties
- Banquet director, organized all setup and coordination of parties (business casual, business formal, large birthday parties, bridal showers, memorial services, wedding receptions, company buyouts, etc.)
- Handled front of service and communication with bar/kitchen to ensure all beverage/food is sent out properly
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste
Assistant Store Manager
Panera Bread
Foster City, CA
03.2020 - 01.2021
- Began as opening cashier, front of house setup, cashier responsibilities, overseeing catering orders
- Moved to assistant manager, managing and ordering inventory daily, logging and recording cash drops/transactions, coordinated online catering orders
- Oversaw daily operations, ensuring adherence to company standards and policies
Assistant Manager
The Duo Entourage
Burlingame, CA
11.2017 - 06.2020
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Front of house server, exceptional and highly adaptable customer service, began building knowledge on all general food and beverage
- Developed and implemented operational strategies to enhance team performance and service delivery
Education
High School Diploma -
Aragon High School
San Mateo, CA06-2022
Skills
- Team management and strong teamwork
- Inventory control and record keeping
- Customer engagement
- Staff and operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction and food
- Shift management
- Food service background
- Business operations expertise
- Menu development
- Military experience
- Tactical communications
- Weapons handling
Timeline
11B Infantryman
United States Army
02.2025 - 12.2025
Lead Server
Swing Shift
04.2024 - 01.2025
General Manager
Rabbit Rabbit Cream
01.2023 - 01.2025
Lead Stocker
Whole Foods
01.2022 - 05.2024
General Manager
Waterdog Tavern
01.2021 - 12.2023
Assistant Store Manager
Panera Bread
03.2020 - 01.2021
Assistant Manager
The Duo Entourage
11.2017 - 06.2020
High School Diploma -
Aragon High School