ISAAC FLORES
Germantown,MD
Summary
ACSM Certified Exercise Physiologist with over 4.5 years of experience in clinical patient care and outpatient operations. Expert in facilitating therapeutic exercise programs, guiding form for up to 30 patients daily, and ensuring strict adherence to clinical safety and health protocols. Proven ability in clinical documentation, progress tracking, and effective collaboration within multidisciplinary healthcare teams to optimize patient outcomes. Committed to leveraging advanced exercise science principles and proactive problem-solving to deliver high-quality healthcare in diverse clinical settings. Known for reliability, proactive problem-solving, and a strong commitment to continuous learning in healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Technician
MedStar Health: Physical Therapy at Olney
Germantown, MD
02.2025 - Current
- Assisted physical therapists with patient care by preparing treatment areas, supporting 10-15 patients throughout the day during exercises, and ensuring adherence to safety protocols.
- Maintained a clean and organized clinic environment by regularly sanitizing equipment and treatment spaces in compliance with health and safety standards.
- Supported front desk operations by helping with appointment cancellations and coordinating schedule changes to ensure increased patient flow by 10%
- Contributed to smooth clinic operations by responding promptly to patient needs and collaborating effectively with therapy staff and administrative teams, helping reduce wait times by 15-20%.
- Consistently maintained a positive and supportive attitude, contributing to an improvement in patient satisfaction by 30%.
Internship for Cardio Rehab
Adventist HealthCare Shady Grove Medical Center
Rockville, MD
01.2026 - 05.2026
- Managed clinical data for Phase II and III cardiac rehab patients within electronic medical record (EMR) systems, ensuring 100% accuracy in daily progress notes and HIPAA-compliant record maintenance.
- Performed continuous ECG telemetry monitoring for up to 15 patients simultaneously, identifying and documenting arrhythmias or ST-segment changes to ensure patient safety during aerobic training.
- Maintained proficiency in facility emergency response protocols, including the use of AEDs and crash cart location awareness, ensuring readiness for clinical emergencies.
Physical Therapy Technician
Germantown Physical Therapy
Germantown, MD
03.2022 - 02.2025
- Supported recovery of up to 30 patients daily by guiding exercise routines and correcting form to reduce injury risk.
- Fostered strong patient rapport and adherence by delivering personalized encouragement and clear therapeutic guidance, improving patient adherence by 20%.
- Accurately documented patient progress and relayed updates to therapists, contributing to timely treatment modifications by reducing wait time by 10-15 minutes.
- Streamlined daily operations by coordinating patient needs, tracking therapeutic progress, and supporting therapists with treatment setup, improving time management by over 25%.
- Quickly adopted new treatment techniques and protocols, enhancing patient care efficiency and aligning with evolving best practices.
Barista
Java Nation
01.2024 - 08.2024
- Delivered 100+ beverages daily with speed and accuracy, ensuring customized orders met individual customer preferences and quality standards.
- Coordinated 30+ simultaneous orders during peak hours, reducing average wait time by 20% and maintaining smooth team workflow.
- Maintained a sanitized and organized work area through regular cleaning of stations and equipment, ensuring full compliance with health and safety standards.
- Built strong customer loyalty by remembering preferences of 20+ regulars, leading to frequent return visits and positive service feedback.
Food Server
Simply Fresh Events
08.2018 - 01.2022
- Elevated guest satisfaction by consistently delivering friendly, attentive service, resulting in positive client feedback and repeat engagements.
- Contributed to a 20% increase in repeat bookings by maintaining fast, accurate service and anticipating guest needs during high-demand events.
- Streamlined food delivery and reduced service delays by effectively coordinating with kitchen staff and fellow servers.
- Demonstrated adaptability and strong teamwork by proactively assisting with event setup, kitchen preparation, and managing last-minute changes to ensure seamless operations.
- Proactively identified and resolved guest concerns, demonstrating strong problem-solving skills and ensuring a positive dining experience.
- Maintained meticulous cleanliness and organization of serving areas, ensuring a professional and inviting atmosphere for guests.
Education
Bachelor of Science - Exercise Science
Salisbury University
Salisbury, MD05-2026
Associate of Science - Exercise Science
Montgomery College
Rockville, MD05-2023
High School Diploma -
Seneca Valley Highschool
Germantown, MD01-2017
Skills
- Customer Service & Communication
- Time Management & Multitasking
- Active Listening
- Team Collaboration
- Health & Safety Compliance
- Inventory Management
- CPR Certified
- Patient care
- Clinical documentation
Certification
Certified Exercise Physiologist (ACSM-EP) | April 2026 American College of Sports Medicine (ACSM)
Basic Life Support (BLS) for Healthcare Providers | American Heart Association | April 2028
Timeline
Internship for Cardio Rehab
Adventist HealthCare Shady Grove Medical Center
01.2026 - 05.2026
Clinical Technician
MedStar Health: Physical Therapy at Olney
02.2025 - Current
Barista
Java Nation
01.2024 - 08.2024
Physical Therapy Technician
Germantown Physical Therapy
03.2022 - 02.2025
Food Server
Simply Fresh Events
08.2018 - 01.2022
Bachelor of Science - Exercise Science
Salisbury University
Associate of Science - Exercise Science
Montgomery College
High School Diploma -
Seneca Valley Highschool