Isaac Gallardo
Hicksville,NY
Summary
Dynamic and dedicated professional with extensive experience as a Correctional Officer at the United States Marine Corps. Proven expertise in conflict resolution and emergency response, effectively managing high-risk situations while ensuring safety. Recognized for training new officers and enhancing team efficiency through strong organizational skills and effective communication.
Overview
6
6
years of professional experience
Work History
Correctional Officer
United States Marine Corps
Jacksonville, NC
08.2021 - 08.2025
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of premises, identifying potential security risks and ensuring a safe environment.
- Managed inmate behavior through effective communication, de-escalation techniques, and conflict resolution strategies.
- Documented incidents accurately in reports to maintain detailed records for investigations and reviews.
- Trained new officers on operational procedures, safety measures, and protocol adherence for improved team efficiency.
- Mentored junior officers, fostering professional development and promoting a culture of safety and accountability.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Cashier
McDonald's Restaurant
Bethpage, NY
08.2019 - 08.2021
- Process customer transactions accurately and efficiently using point-of-sale systems.
- Maintain cleanliness and organization of checkout area to enhance customer experience.
- Assist customers with product inquiries and provide exceptional service to ensure satisfaction.
- Handle cash, credit, and debit transactions securely while balancing cash drawer at end of shift.
- Collaborate with team members to manage busy periods effectively, ensuring smooth operations.
Education
High School Diploma -
Hicksville High School
Hicksville, NY06.2019
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Stress tolerance
- Excellent problem solver
- Organizational skills
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
United States Marine Corps
08.2021 - 08.2025
Cashier
McDonald's Restaurant
08.2019 - 08.2021
High School Diploma -
Hicksville High School