Isaac Gallo
Ontario,CA
Summary
Healthcare professional and nursing student with experience in patient care, medical records, clinic operations, and patient coordination. Skilled in supporting front and back office workflows, training staff and students, and communicating with patients in English and Spanish.
Overview
7
7
years of professional experience
Work History
Medical Assistant Manager
CedarPointe Chiropractic Group
Pomona, California
07.2024 - Current
- Managed daily front-office and back-office tasks to enhance patient flow and optimize clinic operations.
- Train and support medical assistant students and staff on clinic procedures, patient care, documentation, and daily responsibilities.
- Coordinate patient care with attorneys, specialty providers, imaging facilities, and other offices, especially for personal injury cases.
- Train and support medical assistant students and staff on clinic procedures, patient care documentation, and daily duties.
- Communicate with patients in English and Spanish to explain procedures, schedule treatment, and review office processes.
- Maintained accurate patient records and streamlined scheduling and documentation processes while resolving patient and staff concerns professionally.
- Oversaw office opening and closing procedures to facilitate efficient daily operations.
Dental Assistant
Ontario Dental Center
Ontario, California
01.2020 - 08.2022
- Assisted dentists during restorative and preventive procedures to ensure patient comfort and safety.
- Set up treatment rooms, sterilized instruments, and maintained infection-control standards between patients.
- Captured dental X-rays and maintained up-to-date patient charts, treatment notes, and clinical records.
- Provided patients with post-treatment care guidance and oral hygiene instructions.
- Managed room turnover, restocked supplies, and supported efficient clinical workflow.
Education
Medical Assistant Certification -
UEI - Ontario
Ontario06-2024
High School Diploma -
Upland High School
Upland06-2022
Dental Assistant Certification -
Baldy View ROP
Ontario01-2020
Skills
- Patient Care
- Care coordination
- Clinical Safety Standards
- Medical Records
- Patient Scheduling
- Office management
- Clinic Operations
- Staff Training
Timeline
Medical Assistant Manager
CedarPointe Chiropractic Group
07.2024 - Current
Dental Assistant
Ontario Dental Center
01.2020 - 08.2022
Medical Assistant Certification -
UEI - Ontario
High School Diploma -
Upland High School
Dental Assistant Certification -
Baldy View ROP