Isaac Garcia
El Paso
Summary
Professional inventory specialist with strong track record in managing stock levels and ensuring accurate order processing. Skilled in data entry, inventory software, and maintaining optimal inventory levels. Known for strong team collaboration, adaptability, and achieving operational goals. Reliable and resourceful in fast-paced environments, delivering consistent and accurate results.
Overview
7
7
years of professional experience
Work History
Service Advisor
Casa GMC
10.2024 - 05.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Service Drive Manager
Viva Dodge Chrysler Jeep
10.2022 - 09.2024
- Contributed significantly towards achieving annual targets set out by senior management via consistently monitoring individual departmental KPIs.
- Ensured compliance with company policies and industry regulations by regularly reviewing procedures and conducting internal audits.
- Improved customer satisfaction by implementing efficient service drive processes and streamlining communication.
- Coordinated with vendors to maintain adequate inventory levels while minimizing costs associated with excess stock or shortages.
Leader
Chenega
04.2021 - 09.2022
- Identified team weak points and implemented corrective actions to resolve concerns.
- Watched the migrants and assigned duties.
- Oversaw day-to-day activities of 25 migrants in establishment.
Service Manager
Nissan of Las Cruces
03.2018 - 04.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Education
Basic
Riverside High School
El Paso, TX05-2011
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Warehouse management
- Operational efficiency
Timeline
Service Advisor
Casa GMC
10.2024 - 05.2025
Service Drive Manager
Viva Dodge Chrysler Jeep
10.2022 - 09.2024
Leader
Chenega
04.2021 - 09.2022
Service Manager
Nissan of Las Cruces
03.2018 - 04.2021
Basic
Riverside High School
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