Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Glisch

San Antonio

Summary

I'm a dynamic customer service employee with a lot of experience at Bass Pro Shops and a thrift store, doing my best to achieve fulfillment in my job and also in conflict resolution. I have proven that I have the ability to enhance customer satisfaction through effective communication and problem-solving skills. I was committed to maintaining food and making it look the best I could and also doing other tasks as needed like doing stock or anything that was asked also while training new team members I did my best to ensure that they could do their best, but also teach them different ways to do certain tasks as well. Im a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Im also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Snack Shop

Bass Pro Shops
10.2024 - 08.2025
  • Answered customer questions about menu items, pricing and potential food allergy risks.
  • Received orders and fulfilled orders quickly and efficiently.
  • Monitored customer satisfaction by responding promptly to complaints or requests for assistance.
  • Directed patrons to restrooms and other amenities within facility.
  • Trained new employees on job duties such as operating cash registers, preparing foods.
  • Stored perishables properly according to health department regulations.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.

Cashier and Stocker

St Charles Furniture and Thrift
04.2021 - 05.2023
  • I Checked customer prices and processed sales by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests by helping any way I could.
  • Moved to the store display areas after unloading the product stock that had arrived.
  • Wrapped and bagged items for customers to protect them from damage and to make them easier to transport.
  • Kept shelves well-stocked and organized to encourage customer sales.
  • Double-checked item prices and kept an eye on purchases for signs of theft to reduce store losses.
  • Responded to a variety of assistance requests from customers and store employees, including spill cleanup.

Education

High School Diploma -

Alexander Hamilton
05-2023

Skills

  • Customer service
  • Order fulfillment
  • Food safety
  • Cash handling
  • Inventory management
  • Sales processing
  • Time management
  • Attention to detail
  • Conflict resolution
  • Team collaboration
  • Problem solving
  • Excellent communication
  • Critical thinking
  • Organization and time management

Timeline

Snack Shop

Bass Pro Shops
10.2024 - 08.2025

Cashier and Stocker

St Charles Furniture and Thrift
04.2021 - 05.2023

High School Diploma -

Alexander Hamilton