Isaac Gonzales
Glendale,AZ
Summary
Tool Rental Technician at Home Depot, with expertise in electrical troubleshooting, and a strong commitment to customer service. Proven ability to enhance team performance through innovative solutions and effective problem-solving. Recognized for maintaining equipment reliability and fostering a collaborative work environment. I love working on things, fixing them, or making them more efficient.
Overview
4
4
years of professional experience
Work History
Tool Rental Technician
Home Depot
Phoenix, AZ
06.2022 - Current
- Employed sales techniques to boost sales and services.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed routine maintenance and repair.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted testing of software and systems to ensure quality and reliability.
- Utilized problem-solving techniques when faced with challenging situations involving customers or malfunctioning equipment.
- Performed preventative maintenance on all rental tools, including checking fluids, lubricating parts, replacing worn components and cleaning and testing electrical systems.
Hardware Associate
Lowes Home Improvment
Phoenix, AZ
09.2021 - 12.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers to determine wants or needs.
Education
Associate of Science - Electrical Engineering
Maricopa Community Colleges, Mesa Community College
Mesa, AZ01-2026
High School Diploma -
Madison Highland Prep
Phoenix, AZ05-2021
Skills
- Electrical troubleshooting
- Circuit design
- Equipment maintenance
- Technical report writing
- Customer service
- Problem solving
- Team collaboration
- System testing
- Accuracy and efficiency
- Professional demeanor
- Mechanical aptitude
- Order processing
- Product knowledge
Accomplishments
- 2020-21 Defensive Captain Football
- 2020-21 Basketball Captain
Timeline
Tool Rental Technician
Home Depot
06.2022 - Current
Hardware Associate
Lowes Home Improvment
09.2021 - 12.2022
Associate of Science - Electrical Engineering
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Madison Highland Prep