Summary
Overview
Work History
Education
Skills
Certification
Objective
Timeline
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Isaac GREEN

Sunrise,Florida

Summary

Dedicated and detail-oriented claims adjuster with a proven track record of accurately investigating, analyzing, and evaluating insurance claims. Proficient in interpreting policy terms, negotiating settlements, and providing exceptional customer service. Demonstrated ability to handle a high volume of claims while maintaining quality and meeting deadlines. comfortable working with residential roofs and following OSHA safety regulations, following instructions and operating industry- related equipment

Overview

5
5
years of professional experience

Work History

Claims Adjuster

Sedgwick State Farm
06.2020 - 06.2023


• Investigated and assessed property damage claims, including fire, water, and theft, to determine coverage, liability, and settlement options.

• Conducted thorough interviews with insured individuals, witnesses, and other relevant parties to gather necessary information.

• Analyzed policy terms, reviewed supporting documentation, and collaborated with external experts, such as engineers or medical professionals, as needed.

• Negotiated settlements with policyholders, attorneys, and other parties involved, ensuring fair and cost-effective outcomes.

• Prepared detailed claim reports, including findings, recommendations, and settlement calculations.

• Responded to inquiries from policyholders, agents, and other stakeholders, providing clear explanations of coverage and claims processes.

Claims Assistant

MEMIC
06.2021 - 06.2023

• Assisted claims adjusters in evaluating and processing insurance claims, ensuring adherence to company policies and regulatory requirements.

• Conducted initial investigations, gathered relevant documents, and maintained accurate claim files.

• Liaised with policyholders and other involved parties to obtain necessary information and documentation.

• Prepared claim status updates and correspondence to communicate with insured individuals and relevant stakeholders.

• Assisted in the negotiation and settlement process, providing support and documentation as required.

Claims Adjuster

Pie Insurance
06.2021 - 06.2023
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Prepared summaries of damage, payments, and policy coverage.
  • Researched and analyzed policy contracts to verify proper payment of claims.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Officer/Dispatcher

G4S Secure Solutions (USA) Inc
06.2021 - 07.2022
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Sales Associate

IM Academy
02.2019 - 03.2021
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Generated new leads through networking and attending industry events.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Roofer Helper

06.2018 - 10.2020
  • Clear debris from roof
  • Nail roofing paper and composition shingles into roof
  • Repair damage caused from storms
  • Ensure tar is chopped and heated
  • Properly equip all roofers with safety equipment, scaffolding, and hoists
  • CERTIFICATES & LICENSE

Education

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Piper High school
06.2021

Skills

Claims assessment and evaluation

Policy interpretation and analysis

Loss mitigation and risk assessment

Negotiation and settlement

Customer service and relationship management

Documentation and report writing

Attention to detail and accuracy

Analytical thinking and problem-solving

Certification

  • Microsoft certified
  • State Farm Policy Certification
  • State Farm Auto Certification
  • State Farm Estimatics Certification
  • Florida 6-20 All-lines Adjuster license
  • Florida State License security A2-B82

Objective

Highly experienced and detail-oriented Senior Claims Specialist with a proven track record in quality claim file management, regulatory compliance, and delivering exceptional customer claims experiences. Skilled in analyzing data, driving performance, and collaborating with internal and external partners to achieve optimal outcomes. Seeking to leverage expertise in claims handling and technical oversight to contribute to Pie's mission of empowering small businesses through affordable and seamless commercial insurance. Skilled and motivated claims adjuster with 3 years of experience in handling and resolving insurance claims. Seeking a challenging position in a reputable organization to utilize my expertise in assessing and settling claims effectively.

Timeline

Claims Assistant

MEMIC
06.2021 - 06.2023

Claims Adjuster

Pie Insurance
06.2021 - 06.2023

Officer/Dispatcher

G4S Secure Solutions (USA) Inc
06.2021 - 07.2022

Claims Adjuster

Sedgwick State Farm
06.2020 - 06.2023

Sales Associate

IM Academy
02.2019 - 03.2021

Roofer Helper

06.2018 - 10.2020

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Piper High school
Isaac GREEN