Isaac Guerrero BSN, RN
Placentia,CA
Summary
Organized Registered Nurse & Advanced Wound Therapy Account Manager dedicated to maintaining efficient, high-performance and quality-driven healthcare. Well-versed in evaluating staff performance, conducting education programs and developing departmental budgets. Strong communicator and tactical planner with top skills in problem-solving and conflict management. Successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Manager Advanced Wound Therapy
3M Healthcare
Pomona, CA
10.2021 - Current
- Built relationships with clients to increase business.
- Exceeded customer service expectations for clients, leading to increase in repeat business.
- Assessed client needs and sold appropriate products.
- Researched to identify and contact sales prospects to continually build sales pipeline.
- Increased brand awareness by creating and executing marketing programs encompassing trade shows, round-tables and webinars.
- Presented Negative Pressure Wound Therapy and Advanced Wound Care Solutions to potential clients and answered questions.
- Provided customers with exceptional research and clinical trial data to support product effectiveness and safety.
- Used company strategy to sell Negative Pressure Wound Therapy and Advanced Wound Care Soltions to potential customers.
- Maintained detailed records of training activities and staff progress against targets.
- Helped staff achieve patient care goals and outcome standards by implementing regular training courses.
- Delivered industry-leading educational experiences by integrating theoretical knowledge, evidence-based principles and expertise in clinical nursing.
- Participated in planning, implementing and evaluating assigned courses for continued development of nursing curriculum.
- Instructed courses in nursing to meet educational requirements stated in credit course outline and board of registered nursing regulations.
Nurse Manager, Wound Healing Center
PIH Health
Whittier, CA
05.2019 - 10.2021
- Minimized financial risk by establishing and maintaining best financial practices.
- Monitors critical processes and outcomes of care through audits, analysis of data, and complaints or incident reports.
- Develops strategies to improve patient/family, and physician satisfaction.
- Completed thorough and accurate documentation of all facets of care in full compliance with Medicare standards.
- Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
- Promoted team education, audited services, monitored medications and oversaw wound care to meet department and facility objectives.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Conferred with physicians during rounds, advised each on condition of patients and coordinated necessary diagnostic assessments to accomplish patient care goals.
Wound Care Registered Nurse
PIH Health, Wound Healing Center
Whittier, CA
10.2016 - 05.2019
- Assesses the patients and provides recommendations to staff and physicians in order to plan, intervene and evaluate care.
- Understands and utilizes the nursing process.
- Treated complex wounds, including diabetic ulcers, vascular wounds and trauma-related wounds.
- Educated patients, family members and caregivers on condition management.
Registered Nurse, Cardiac Telemetry
Tenet Healthcare Corp., Placentia-Linda Hospital
PLACENTIA, CA
01.2015 - 01.2018
- Utilized telemetry to monitor patients cardiac status.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
- Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
- Managed all facets of telemetry, including PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
- Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
- Mentored new nurses on practices and procedures to drive patient outcome goals.
CNA, Telemetry Unit
Tenet Healthcare Corp., Placentia-Linda Hospital
PLACENTIA, CA
01.2012 - 01.2015
- Provided nursing care in accordance with facility care policies and procedures.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Bachelor of Science - Nursing
WEST COAST UNIVERSITY
Anaheim, CA08.2015
Skills
- Patient education and advocacy
- Staff leadership
- Electronic charting skills
- Expense analysis
- Project coordination
- Acute and rehabilitative care
- On-site product demonstrations
- Product management and pricing
- Post-sales support
- Product and service knowledge
- Customer needs assessment
- People skills
- Active listening
- Problem resolution
References
REFERENCES
Provided upon request
Certification
- Basic Life Support (BLS)
- Advanced Life Support (ALS)
- Wound Care Certified (WCC)
- Certified Aesthetic Nurse
Timeline
Account Manager Advanced Wound Therapy
3M Healthcare
10.2021 - Current
Nurse Manager, Wound Healing Center
PIH Health
05.2019 - 10.2021
Wound Care Registered Nurse
PIH Health, Wound Healing Center
10.2016 - 05.2019
Registered Nurse, Cardiac Telemetry
Tenet Healthcare Corp., Placentia-Linda Hospital
01.2015 - 01.2018
CNA, Telemetry Unit
Tenet Healthcare Corp., Placentia-Linda Hospital
01.2012 - 01.2015
Bachelor of Science - Nursing
WEST COAST UNIVERSITY
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