Isaac Guevara
Phoenix
Summary
Dynamic retail professional with leadership experience at Fred Meyer, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and train employees effectively. Skilled in visual merchandising and problem-solving, contributing to a well-organized store environment and seamless operations. Recognized for multitasking and maintaining high standards during peak periods.
Overview
3
3
years of professional experience
Work History
Retail Clerk With Leadership Responsibilities
Fred Meyer
08.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
- Provided excellent product knowledge, assisting customers in making informed purchasing decisions.
- Boosted store''s appearance through consistent maintenance of merchandise displays, ensuring visual appeal for prospective buyers.
- Supported fellow employees during high-traffic periods or absences by stepping in where needed without hesitation.
- Supported overall store operations, performing tasks such as pricing items, cleaning, and organizing displays as necessary.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Forklift experience including unloading freight deliveries.
- Worked to ensure that stock room was prepped for freight deliveries.
- Cross-trained existing employees to maximize team agility and performance. As well as training new associates.
Fuel Clerk
Fred Meyer
05.2022 - 08.2022
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
- Improved customer satisfaction by providing friendly and efficient service at the fuel station.
- Increased productivity by multitasking between cashier duties and attending to customers at the fuel pumps.
Education
High School Diploma -
Rogue Valley Adventist Academy
Medford, OR06-2022
Skills
- Customer service
- Cash handling
- Visual merchandising
- Forklift operation
- Employee training
- Point of sale systems
- Stock replenishment
- Time management
- Effective communication
- Problem solving
- Leadership
- Multitasking
Timeline
Retail Clerk With Leadership Responsibilities
Fred Meyer
08.2022 - Current
Fuel Clerk
Fred Meyer
05.2022 - 08.2022
High School Diploma -
Rogue Valley Adventist Academy
Similar Profiles
Christina SanfordChristina Sanford
Front End Manager at Fred MeyerFront End Manager at Fred Meyer
Leonard GurnseyLeonard Gurnsey
Produce Clerk at Fred MeyerProduce Clerk at Fred Meyer
Kyle KarchKyle Karch
Day Shift Supervisor at Fred MeyerDay Shift Supervisor at Fred Meyer
Javier CarballoJavier Carballo
Manager | Customer Service Rep | Cashier at Fred MeyerManager | Customer Service Rep | Cashier at Fred Meyer
Lakshmi LUCHMUNLakshmi LUCHMUN
HRS Learning Administrator (LMS Expert) at AllianzHRS Learning Administrator (LMS Expert) at Allianz