Isaac Hanson

• - Lead efforts in resolving escalated tax notice situations, ensuring accurate and timely responses for all 50 states and Federal agencies.
  - Support a diverse accountant client base by addressing tax-related inquiries, enhancing customer satisfaction and retention.
  - Solve complex payroll tax issues, demonstrating a high attention to detail and effective management of multiple projects.
  - Enforce payroll-related policies and procedures, aligning with both company standards and regulatory requirements.
  - Recognized for resolving major customer issues related to QuickBooks payroll and online tax processing.

- Utilized strong data entry skills to document and input financial statements, maintaining a high level of accuracy.
- Collaborated with vendors to resolve discrepancies prior to invoice processing, enhancing payment accuracy.

• - Conducted thorough inventory checks, resolving discrepancies and maintaining accurate order documentation.
  - Coordinated logistics documents and delivery schedules, optimizing the flow of goods and ensuring timely status updates.
  - Assisted senior leadership with process improvement reports, contributing to operational efficiency.