Isaac Hoyle

Leadership and Customer Service Experience Team Leader

Leadership and Team Management

• Spearheaded high-performing team, ensuring precise and efficient order processing to consistently deliver exceptional customer experience.

Staff Supervision and Efficiency

• Directed staff members, ensuring their roles were executed promptly, contributing significantly to the restaurant's operational efficiency.

Quality Assurance and Standards Adherence

• Diligently upheld owner's exacting quality standards by meticulously overseeing restaurant closure procedures.Exemplary Customer Service
• Demonstrated outstanding problem-solving abilities with a poised and affable demeanor while addressing customer inquiries, resulting in heightened customer satisfaction.

Order Accuracy and Precision

• Maintained track record of precise order fulfillment, both in-person and via phone, consistently exceeding customer expectations.

Rapid Career Advancement

• Commenced as cook and achieved promotion to role of line cook within six months, showcasing unwavering dedication and adaptability.

Cashier Supervision and Financial Accountability

• Supervised cashier operations during business hours, managing responsibilities during opening and closing shifts.
• Conducted accurate cash counting, register reconciliation, and secure cash handling practices, preserving financial integrity.Effective Time Management
• Orchestrated multiple tasks with remarkable efficiency, consistently meeting established deadlines and contributing to smooth restaurant operations.
• Managed and motivated employees to be productive and engaged in work.

• Cooked and prepared food for sale
• Was in charge of stock rotation and control to keep the kitchen and larder well stocked.

• Used cash registers and POS systems to request and record customer orders and compute bills.