Isaac Jasso-Garcia
Dallas,TX
Summary
Dedicated healthcare professional with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation. I have a strong desire to expand my public service, safety and care from the hospital to the field.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Children’s Health Center Trauma ICU
02.2023 - Current
- Proficient in assisting with high-acuity medical procedures in critical, high-stress environments, including chest tube placements, cranial access (e.g., ICP monitoring, EVDs), lumbar punctures, and insertion of central, arterial, and vascular lines—demonstrating calm, efficient support in trauma and emergency situations.
- Perform CPR in real life situations working seamlessly with doctors, nurses, and rapid response teams.
- Monitor vital signs and report changes to nursing staff, ensuring timely medical interventions when necessary.
- Assist nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assist in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assist in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Demonstrate adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Collaborate in patient medical care applying highly effective communication with physicians, nurses and other patient care technicians.
- Performed blood draws, EKGs, and inserted IV's used for medication administration.
Hotel Night Auditor
Drey Hotel
07.2021 - Current
- Manage "end-of-the-day" reports and audits.
- Perform check-in and check-out tasks.
- Respond to clients' complaints in a timely and professional
manner. - Confirm group reservations and arrange personalized
services for VIP customers. - Maintain and update records of bookings and payments.
- Compute bills, collect payments and make change for
guests. - Contributed to the hotel's yearly occupancy growth from 26% to 70% YTD.
- Work with software programs such as, StayNTouch, Maverick, Salto, Entrata, Onedrive, Excel and Full Google Suite.
Loan Document Verification Specialist
Oportun
09.2020 - 05.2021
- Maintained high attention to detail of documents submitted by potential clients for loan applications.
- Ensured all requirements were met before loan was
approved. - Maintained above 97% efficiency in the verification of each application according to QA standards.
- Worked with software programs, such as Zeus, Okta, Excel, Word and Microsoft Onedrive.
Bilingual Debt Collector
Oportun
07.2018 - 09.2020
- Explained terms and conditions of contracts to customers in
an efficient and understanding manner. - Engaged with customers to understand and resolve any outstanding debts.
- Worked to absolve any debts with clients throughout the life time of their contract until completion.
- Helped restructure loan contracts for clients having trouble with current contract.
- High efficiency in my agreements with contacted clients, reaching company established monthly goals.
- Worked with software programs such as, Excel, PNM, Okta, Zeus and Workday.
Education
High School Diploma -
Sistema Educativo Nacional
Veracruz07-2020
Patient Care Technician Certification -
Dallas College
Dallas, TX05-2023
BLS Certification -
American Heart Association
Dallas, TX02-2025
Skills
- Customer service professional
- Strong written and spoken bilingual background (Spanish and English)
- Fast knowledge development of necessary software
- CPR and Basic life support certification
- Blood glucose testing
- Phlebotomy techniques and IV insertion
- C-spine and Full spine prevention
- Willingness to learn
- Medical equipment operation
- Collar care and placement
- Physical stamina and endurance
Timeline
Patient Care Technician
Children’s Health Center Trauma ICU
02.2023 - Current
Hotel Night Auditor
Drey Hotel
07.2021 - Current
Loan Document Verification Specialist
Oportun
09.2020 - 05.2021
Bilingual Debt Collector
Oportun
07.2018 - 09.2020
High School Diploma -
Sistema Educativo Nacional
Patient Care Technician Certification -
Dallas College
BLS Certification -
American Heart Association
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