Isaac Kukulies
Otsego
Summary
I’m a systems-minded problem solver who thrives at the intersection of people, process, and technology. Whether resolving critical issues, collaborating with vendors, or simplifying complex workflows, I focus on delivering reliable, frictionless experiences for both users and teams. Trusted for my judgment, adaptability, and follow-through, I bring energy, accountability, and a genuine passion for making systems better than I found them.
Overview
7
7
years of professional experience
Work History
Transportation Manager
Americas Auto Auction West Michigan
07.2021 - Current
- Serve as primary system owner for transportation and dispatch platforms supporting multi-site operations and business clients.
- Own resolution of high-impact operational and system issues, ensuring minimal downtime and continuity of service.
- Monitor system performance, workflow efficiency, and turnaround metrics; escalate issues and coordinate fixes with leadership and vendors.
- Partner with corporate teams to configure, customize, train, and deploy a new dispatching information system across multiple locations.
- Create and maintain standard operating procedures, workflows, and reporting templates to ensure consistent execution.
- Collaborate cross-functionally with sales, operations, finance, and marketing teams to deliver seamless client experiences.
- Lead and support a team of 15+ transporters and 4 support staff, providing guidance during escalations and operational disruptions.
- Maintain compliance with client-specific requirements (GM, Chrysler KPIs), ensuring systems and processes meet contractual standards.
- Deliver detailed operational and KPI reports; identify trends, risks, and opportunities for system or process improvements.
- Manage transportation budget and vendor contracts to ensure ROI and operational efficiency.
Co-Owner
Rabbit River Properties
01.2019 - Current
- Own and manage business systems supporting financial tracking, reporting, and project execution.
- Perform financial analysis, reconciliation, and reporting to ensure accuracy, compliance, and transparency.
- Collaborate with investors, contractors, and partners to coordinate timelines, resolve issues, and keep projects moving.
- Oversee budgets and adjust workflows to maximize ROI while maintaining operational efficiency.
- Manage multiple concurrent projects, exercising independent judgment and decision-making under time-sensitive conditions.
Buyer
Tublite
08.2019 - 07.2021
- Worked closely with vendors to manage procurement systems and resolve discrepancies impacting operations.
- Forecasted demand and optimized inventory systems to support operational continuity.
- Identified system and process gaps contributing to overspending; implemented corrective actions with vendors.
Detail Manager
Americas Auto Auction West Michigan
03.2019 - 08.2019
- Supervised daily operations and staff workflows to maintain service quality.
- Created process controls and quality checkpoints to improve compliance and consistency.
- Trained employees on systems, procedures, and quality standards.
Education
Bachelor of Science - Accounting
Concordia University Ann Arbor
Ann Arbor, MI05-2019
Skills
- System Administration & Configuration
- Vendor & Platform Management
- Workflow Design & Process Optimization
- Issue Resolution & Escalation Ownership
- Documentation & End-User Training
- Compliance & KPI Monitoring
- Business Operations Support
- Microsoft 365 (Excel, Word, PowerPoint)
- QuickBooks
- Enterprise / Transportation Systems (DOS)
Timeline
Transportation Manager
Americas Auto Auction West Michigan
07.2021 - Current
Buyer
Tublite
08.2019 - 07.2021
Detail Manager
Americas Auto Auction West Michigan
03.2019 - 08.2019
Co-Owner
Rabbit River Properties
01.2019 - Current
Bachelor of Science - Accounting
Concordia University Ann Arbor