Isaac Laney
Milford,Ohio
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Zumiez
08.2023 - Current
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
Kitchen Manager
Little Miami Brewing Company
03.2021 - Current
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Expeditor
Chic-Fil-A
02.2020 - 03.2021
- Streamlined order processing by implementing efficient scheduling and tracking systems.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
- Collaborated with suppliers for timely delivery, minimizing production delays.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
Education
High School Diploma -
Goshen High School
Goshen, OH05.2022
Skills
- Performance Monitoring
- Problem-Solving
- Stockroom Management
- Coaching and Mentoring
- Store Opening and Closing
- Hiring and Training
- Shift Scheduling
- Sales Leadership
- Goal Setting
- Sales Growth
Timeline
Retail Store Manager
Zumiez
08.2023 - Current
Kitchen Manager
Little Miami Brewing Company
03.2021 - Current
Expeditor
Chic-Fil-A
02.2020 - 03.2021
High School Diploma -
Goshen High School
Similar Profiles
Jessica AvilaJessica Avila
Warehouse Operator at ZumiezWarehouse Operator at Zumiez
Victoria VasquezVictoria Vasquez
Store Manager at ZumiezStore Manager at Zumiez
Paulina MartinezPaulina Martinez
Seasonal Sales Associate at ZumiezSeasonal Sales Associate at Zumiez
Cadence PetrieCadence Petrie
Sales Associate at ZumiezSales Associate at Zumiez
Kylie GittingerKylie Gittinger
Advanced Pediatric Radiologic Technologist at Cincinnati Children's Hospital Medical CenterAdvanced Pediatric Radiologic Technologist at Cincinnati Children's Hospital Medical Center