Summary
Overview
Work History
Education
Skills
Programming
Timeline
Generic

Isaac Lopez

San Antonio,TX

Summary

Dedicated professional with extensive experience in customer service and supply chain logistics. Proficient in data entry and inventory management, resulting in high customer satisfaction rates. Committed to leveraging expertise to enhance operational efficiency and optimize order fulfillment.

Overview

3
3
years of professional experience

Work History

General Warehouse Associate

TJX Distribution Center
San Antonio, Texas
07.2025 - Current
  • Operated warehouse equipment to efficiently move and organize merchandise.
  • Packaged products for distribution, following company guidelines.
  • Collaborated with team members to meet daily operational goals.

Desk Receptionist

Northland Comm. & Technical College
San Antonio, Texas
01.2025 - 05.2025
  • Greeted students and visitors warmly at the reception area.
  • Managed incoming phone calls and directed inquiries to appropriate departments.
  • Assisted with administrative tasks, including filing and organizing documents.
  • Collaborated with staff to ensure a welcoming environment for all visitors.
  • Answered incoming calls, took messages, and transferred calls to the correct departments.
  • Assisted with scheduling appointments for clients or customers.
  • Resolved customer service issues in a timely fashion.
  • Provided customer service assistance to guests visiting the office premises.

FC Associate

Amazon
San Antonio, Texas
07.2023 - 01.2025
  • Verified item conditions and accuracy, facilitating efficient return processing.
  • Processed customer return requests, ensuring accuracy and timeliness.
  • Entered data into system to track refunds and store credits, maintaining accurate records.
  • Monitored customer feedback trends to identify improvement areas.

Education

Associate of Arts - Business

Northland Community And Technical College
Thief River Falls, MN
05-2025

Skills

  • Equipment operation
  • Supply chain logistics
  • Inventory management
  • Order fulfillment
  • Data entry
  • Customer service
  • Email and phone etiquette
  • Visitor registration
  • Call routing
  • Office management
  • Appointment scheduling
  • Phone etiquette
  • Guest relations
  • Sorting mail
  • Customer assistance and interaction
  • Computer literacy

Programming

  • Basic understanding
  • Java coding experience

Timeline

General Warehouse Associate

TJX Distribution Center
07.2025 - Current

Desk Receptionist

Northland Comm. & Technical College
01.2025 - 05.2025

FC Associate

Amazon
07.2023 - 01.2025

Associate of Arts - Business

Northland Community And Technical College
Isaac Lopez