Isaac Mailkoff
Salem,OR
Summary
Driven by a results-focused approach, enhanced team productivity and customer satisfaction at Bowlero through effective staff management and problem-solving. Skilled in workplace safety and staff development, my experience at Public Partnerships, PPL, showcases my ability to elevate client well-being and independence.
Overview
6
6
years of professional experience
Work History
Personal Support Worker
Public Partnerships, PPL
01.2019 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Supervisor
Bowlero
02.2019 - Current
- Oversaw daily operations of the center, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement.
- Solicited customer feedback to identify and improve on areas of weakness.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
McKay High School
Salem, OR05.2019
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Inventory Control
- Problem-Solving
- Workplace Safety
Timeline
Supervisor
Bowlero
02.2019 - Current
Personal Support Worker
Public Partnerships, PPL
01.2019 - Current
High School Diploma -
McKay High School
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