ISAAC MATTHEW FENWICK III
Atlanta,GA
Summary
Creative and skilled hairstylist with significant experience in both salon and freelance settings. Possess strong proficiency in various hair styling techniques, color applications, and hair care procedures. Known for ability to establish trust with clients by understanding individual needs and offering personalized solutions. Consistently recognized for improving salon's customer satisfaction levels through excellent service delivery.
Overview
8
8
years of professional experience
Work History
Hair Stylist
Independent
Atlanta
10.2023 - Current
- Created color, cuts, styles, etc. for guests
- Build and maintain a full time load of clients
- Performed safety & sanitation procedures to ensure all guests are safe
- Handled phone calls to book and confirm appointments
- Greeted guests in a friendly manner
- Informed guests about new services and promotions
Hair Stylist
Dop Dop Salon
New York City
06.2023 - 10.2023
- Honed technical skills while Improving communication with guests
- Worked alongside experienced stylists and helped build clientele
- Attended courses at Redken Exchange
- Worked New York Fashion Week 2023
- Learned and abided by salon operations
- Created color, cuts, styles, etc. for guests
- Performed safety & sanitation procedures to ensure all guests are safe
Hair Stylist
Hair & CO Salon
Brooklyn
09.2022 - 10.2023
- Build and maintain a full time load of clients
- Hone and improve upon technical stylist skills
- Responsible for creating color, cuts, styles, etc. for guests
- Perform safety & sanitation procedures to ensure all guests are safe
Customer Service Representative
Lincoln Financial Group
Sandy Springs
08.2019 - 02.2021
- Provided exceptional customer service via telephone and email on a variety of incoming/outgoing inquiries, such as: claim, eligibility, and administration from providers, claimants, group administrator, brokers, regional sales office and other internal departments.
- Ability to communicate in writing in a clear and professional manner with internal colleagues and customers.
- Excellent communication skills and ability to display active listening and empathy.
Communication Officer
Atlanta Police Department
Atlanta
02.2017 - 08.2019
- Performed multiple tasks simultaneously; took appropriate action when presented with a stressful life or death situation; remained calm under all circumstances.
- Answered multiple telephone lines and calls for 911 services within the Atlanta Police Department jurisdiction and processed information for dispatching as required or transferred calls to appropriate agencies.
- Determined the correct location and which units to dispatch in a timely manner and notified agencies required to handle incident ambulance, fire and public utilities.
- Completed police incident reports or any other necessary documentation and oversaw training of 30 new employees each quarter.
Education
Master - Cosmetology
Aveda Institute Atlanta
Atlanta01.2022
Bachelors of Arts -
Kennesaw State University
Kennesaw06.2016
Associate of Science -
Gordon College
Barnesville05.2012
Bachelor of Science - Health Sciences
Clayton State University
Morrow, GASkills
- Communication expertise
- Hair coloring
- Hair cutting
- Client consultation
- Styling techniques
- Safety procedures
- Appointment scheduling
- Customer service
- Client relationship management
- Team collaboration
- Sales promotion
- Time management
- Relationship building and management
- Multitasking proficiency
- Leadership skills
- Microsoft Office proficiency
- Computer literacy
- Customer service excellence
Languages
Spanish
Professional
Timeline
Hair Stylist
Independent
10.2023 - Current
Hair Stylist
Dop Dop Salon
06.2023 - 10.2023
Hair Stylist
Hair & CO Salon
09.2022 - 10.2023
Customer Service Representative
Lincoln Financial Group
08.2019 - 02.2021
Communication Officer
Atlanta Police Department
02.2017 - 08.2019
Master - Cosmetology
Aveda Institute Atlanta
Bachelors of Arts -
Kennesaw State University
Associate of Science -
Gordon College
Bachelor of Science - Health Sciences
Clayton State University
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