Isaac Mercurio

Highly motivated and versatile professional with experience in leasing, customer service, leadership, and operations. Skilled in resident relations, marketing, event planning, and conflict resolution as a Leasing Manager, driving occupancy rates and enhancing resident satisfaction through strategic engagement and customer service initiatives. Previously served as a Community Assistant, assisting with leasing processes, resident retention, and community events. Passionate about mentorship, player development, and strategic coaching through experience as a JV lacrosse coach, fostering teamwork and leadership in student-athletes. Strong background in time management, sales, and operational efficiency from leasing management and Jimmy John’s delivery and in-store operations. Adept at adapting to fast-paced environments, managing multiple responsibilities, and building positive relationships with diverse groups. Dedicated to delivering exceptional service, fostering community engagement, and driving team and organizational success.

• Delta Sigma Phi: As an active member of Delta Sigma Phi, I engaged in leadership development and philanthropic initiatives while fostering strong bonds of brotherhood. My involvement included organizing community service projects, coordinating campus outreach events, and contributing to successful fundraising campaigns. Through these experiences, I developed exceptional teamwork, event-planning, and communication skills, all while supporting the academic and personal growth of my fellow fraternity members. This role enhanced my ability to work collaboratively, lead initiatives, and manage complex projects in a dynamic collegiate environment.