Isaac Mingle
Massapequa
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Manager
Center For Developmental Disabilities
Woodbury
04.2018 - Current
- Managed daily operations to maintain a safe and welcoming environment for clients.
- Facilitated training sessions for new staff on best practices and policies.
- Monitored compliance with state regulations and organizational policies regularly.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
Shift Supervisor
CVS Pharmacy
Farmingdale
06.2016 - 09.2019
- Supervised daily operations and ensured compliance with company policies.
- Coordinated team schedules and managed shift assignments effectively.
- Trained new employees on customer service standards and store procedures.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Provided on-the-job training to new staff members.
- Assisted upper management with daily operations to meet standards of service and quality.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored security and enforced loss prevention strategies during shift.
- Supervised and led employees to maintain productivity and customer service levels.
Education
Associate of Arts - Fine Arts & Design
Ghanatta College OF Arts
Accra - Ghana 08.1993 - 09.1996
Skills
- Operations management
- Staff training
- Regulatory compliance
- Performance evaluation
Languages
English
Professional
Timeline
Assistant Manager
Center For Developmental Disabilities
04.2018 - Current
Shift Supervisor
CVS Pharmacy
06.2016 - 09.2019
Associate of Arts - Fine Arts & Design
Ghanatta College OF Arts
08.1993 - 09.1996