Isaac Montgomery
Temple
Summary
Results-driven Army veteran with a strong background in leadership and teamwork, seeking an entry-level sales position. Skilled in building strong relationships, delivering exceptional customer service, and exceeding targets. Known for outstanding communication, organizational skills, and a proactive approach to problem-solving. Committed to continuous learning and adapting to new challenges, with a passion for success through meaningful interactions and rapport-building.
Overview
5
5
years of professional experience
Work History
Infantryman
United States Army
01.2021 - 06.2024
- Contributed to the development and execution of detailed operational plans resulting in a 100% success rate through crucial on-the-ground insights and feedback.
- Conducted comprehensive risk assessments, identifying and mitigating potential threats, and maintaining a zero-incident record.
- Managed and maintained communication equipment, implementing an inventory control system that ensured operational readiness and improved mission coordination.
- Deployed to Lithuania and collaborated with NATO forces on joint security missions, enhancing multinational cooperation and operational integration, successfully completing critical missions.
Assistant Store Manager
Family Dollar
09.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Education
High School Diploma -
Mullins High School
Mullins, SC06-2020
Skills
- Stock management
- Departmental supervision
- Staff selection and development
- Motivational techniques
- Employee coaching
- Client relationship management
- Effective workforce scheduling
- Team leadership
- Complaint resolution
- Relationship building
- Performance improvement
OVERVIEW OF KEY ATTRIBUTES
- Strategic Planning: Skilled in establishing effective incentives and managing multiple priorities simultaneously. Demonstrates the ability to deliver critical results under high-pressure and demanding conditions, ensuring mission success and operational efficiency.
- Training and Development: Adept at assimilating new ideas, concepts, methods, and technologies. Experienced in training and mentoring personnel, fostering a culture of continuous improvement, and excelling in high-risk, high-responsibility environments.
- Strong Communication: Excellent communicator with the ability to develop strong rapport, provide support, and express empathy. Skilled in motivating team members to achieve their best performance. Known for exercising measured judgment in stressful situations, leading to positive outcomes and high morale.
Timeline
Assistant Store Manager
Family Dollar
09.2024 - Current
Infantryman
United States Army
01.2021 - 06.2024
High School Diploma -
Mullins High School