Isaac Moreland
Cincinnati,OH
Summary
Results-driven housekeeping supervisor with proven expertise in staff training, cleanliness compliance, and operational efficiency. Committed to enhancing customer satisfaction through high standards and effective team building.
Dynamic housekeeping professional with a track record of improving operational workflows and training staff in efficient cleaning techniques. Known for maintaining high cleanliness standards while effectively managing inventory and fostering a collaborative team environment.
Dedicated housekeeping supervisor experienced in enhancing guest relations and cleanliness compliance. Expertise in staff development and inventory management contributes to optimized operations and superior service delivery.
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings.
Overview
12
12
years of professional experience
Work History
Housekeeping Supervisor
Senior Lifestyle
07.2020 - Current
- Supervised daily housekeeping operations, ensuring compliance with safety and cleanliness standards.
- Trained and mentored staff in efficient cleaning techniques and best practices.
- Developed and implemented scheduling systems to optimize resource allocation among team members.
- Conducted regular inspections to maintain high-quality service and identify areas for improvement.
Floor Technician and Central Supply
Scarlet Oaks Retirement Home
03.2017 - 11.2023
- Operated floor maintenance equipment to ensure cleanliness and safety standards.
- Conducted routine inspections of flooring to identify and address wear or damage.
- Implemented cleaning protocols to maintain hygienic environments for residents.
- Trained new staff on proper floor care techniques and equipment usage.
- Enhanced floor appearance through specialized cleaning techniques and products.
- Quietly waxed, buffed and vacuumed floors in [Type] organization.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Managed inventory control processes to ensure optimal stock levels and minimize shortages.
- Established inventory tracking systems using advanced software tools, increasing accuracy in order fulfillment.
Director of Housekeeping
Mt. Crest Nursing Facility
05.2014 - 02.2017
- Oversaw daily operations of housekeeping department, ensuring compliance with health and safety regulations.
- Implemented training programs for staff, enhancing cleaning standards and operational efficiency.
- Developed and maintained cleaning schedules, optimizing staff resources across multiple shifts.
- Conducted routine inspections to ensure high cleanliness standards throughout facility premises.
- Managed inventory of cleaning supplies, reducing costs through strategic vendor negotiations.
- Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
- Enhanced communication between housekeeping staff and other departments, fostering a collaborative work environment that improved overall hotel operations.
Education
High School Diploma -
Woodward Career Technical High School
Cincinnati, OH05-2009
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Staff scheduling
- Cleaning techniques
- Staff training and development
- Task delegation
- Ordering cleaning supplies
- Supply inventory management
- Employee evaluations
- Performance improvements
- Team building
- Staff motivation
- Room inspection
Timeline
Housekeeping Supervisor
Senior Lifestyle
07.2020 - Current
Floor Technician and Central Supply
Scarlet Oaks Retirement Home
03.2017 - 11.2023
Director of Housekeeping
Mt. Crest Nursing Facility
05.2014 - 02.2017
High School Diploma -
Woodward Career Technical High School