Isaac Moreno-Sanchez
Groton,CT
Summary
Proven Information Systems Technician with a robust background in cybersecurity and customer support management, notably with the United States Naval Submarine Service. Excelled in reducing software upgrade downtime and leading complex technical troubleshooting, enhancing system reliability. Skilled in mentoring, fostering professional growth among junior technicians. Expert in IT security management and incident response, ensuring robust network administration.
Background includes equipment maintenance, software updates and security management. Excellent multitasking and communication skills.
Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
8
8
years of professional experience
Work History
Course Supervisor
United States Naval Submarine Service
07.2022 - Current
- Developed strong relationships with instructors, fostering a positive learning environment that promoted success.
- Led the conversion in the school house from the traditional Information Systems Technician to standing the new Information Systems Technician Systems Administrator curriculum.
- Provided timely feedback on course scheduling, and empowering students to make improvements in their coursework.
Information Systems Technician
United States Naval Submarine Service
06.2016 - 07.2022
- Developed and maintained strong relationships between Electric Boat and ship force to accomplish building of USS OREGON's network.
- Reduced downtime during software upgrades by thoroughly testing new patches and applications before deployment.
- Mentored junior technicians, ensuring continuous learning and professional growth within the team.
Education
Naval Security Vulnerability Technician
GrotonMaster Training Specialist
Groton, CTHigh School Diploma -
Everman High School
Everman, TX05.2016
Skills
- Information Security Policies
- Cybersecurity Expertise
- Customer Support Management
- IT Asset Management
- IT Security Management
- Incident Response
- Network Administration
Accomplishments
- Achieved conversion of traditional Information Systems Technician curriculum to the new Information Systems Technician Administrator by introducing the NAVY's new updated curricula.
- Documented and resolved course issues which led to a streamline in lessons plans, course schedule, and learning materials for sailors to become the future of submarine Information Systems Technicians.
Languages
Spanish
Native or Bilingual
Timeline
Course Supervisor
United States Naval Submarine Service
07.2022 - Current
Information Systems Technician
United States Naval Submarine Service
06.2016 - 07.2022
Naval Security Vulnerability Technician
Master Training Specialist
High School Diploma -
Everman High School
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