Detail-oriented professional with experience in customer service and emergency response. Skilled in training new staff and maintaining safety compliance, contributing to a positive work environment and effective team performance.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Front Counter Crew Member
Jessica Deotore
Steubenville, OH
03.2022 - 08.2026
Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Assisted in training new workers on standard operating procedures.
Trained new staff on inventory management procedures and best practices.
Maintained cleanliness and organization of work areas for safety compliance.
Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
Answered telephones, directed calls, and took messages.
Lifeguard
Brad Piko
Mingo Junction, Ohio
05.2020 - 08.2021
Executed emergency rescues during crises, safeguarding swimmer safety and preventing potential injuries. during critical situations.
Performed emergency rescues to assist swimmers in distress. when necessary.
Provided first aid and CPR to injured swimmers in compliance with protocols.
Conducted safety drills and training sessions for lifeguard staff, enhancing readiness and response to emergencies.
Enforced pool rules and regulations to maintain a safe environment.
Monitored pool area to ensure safety of all patrons.