Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Isaac Munoz

El Paso

Summary

Strategic Sales Manager skilled in sales analytics, team collaboration, and customer service. Enhances customer experiences and operational efficiency through data analysis and strategic initiatives. Builds strong customer relationships and leverages feedback to drive service improvements. Focused on cultivating a high-performing sales environment.

Overview

3
3
years of professional experience

Work History

Sales Manager

915 Pop-shop
El Paso
10.2024 - Current
  • Managed daily opening procedures for retail operations, facilitating smooth transitions and maintaining service standards.
  • Trained new sales associates on product knowledge and customer service techniques, enhancing customer interactions.
  • Analyzed operational data to identify trends and recommend process improvements, driving informed decision-making.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Cashier

FYE
El Paso
03.2024 - 01.2026
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed customer transactions efficiently at retail store.
  • Maintained accurate cash register balances throughout shifts.
  • Guided customers in product selection to enhance shopping experience.
  • Addressed customer inquiries and resolved issues to ensure satisfaction.
  • Answered customer inquiries regarding store policies and procedures.
  • Collaborated with team members to ensure smooth operations.
  • Arranged merchandise displays to attract customer attention and boost sales.

Sales Associate

Michaels Arts and Crafts
El Paso
11.2023 - 01.2024
  • Guided customers to locate products, improving shopping experience.
  • Advised customers on product features and benefits to enhance satisfaction.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Processed customer transactions at the cash register efficiently.
  • Organized and restocked merchandise on shelves and displays.
  • Ensured cleanliness and organization of sales floor to create welcoming environment.
  • Used technology resources to assist customers in locating and selecting items.

Education

High School Diploma -

El Paso Community College
El Paso, TX
06-2026

Skills

  • Sales forecasting
  • Sales analytics
  • Revenue management
  • Sales closing techniques
  • Product knowledge
  • Staff management
  • Team collaboration
  • Relationship building
  • Customer service
  • Sales forecasting

Affiliations

  • Graphic Design
  • Cooking

Timeline

Sales Manager

915 Pop-shop
10.2024 - Current

Cashier

FYE
03.2024 - 01.2026

Sales Associate

Michaels Arts and Crafts
11.2023 - 01.2024

High School Diploma -

El Paso Community College
Isaac Munoz