Isaac Myers
Albuquerque
Summary
Dynamic hospitality professional with a robust background in delivering exceptional dining experiences and fostering guest satisfaction. Expertise in collaborating with teams to ensure efficient service while adeptly multitasking and solving problems in fast-paced environments. Recognized for reliability, strong communication skills, and a consistently positive attitude that enhances team morale and customer interactions. Committed to creating memorable experiences that exceed guest expectations and drive repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Server
Melting Pot
01.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed order accuracy through effective communication with kitchen staff and bartenders.
- Trained new servers on menu knowledge and service standards to enhance team performance.
- Streamlined workflow during peak hours, improving table turnover rates.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Cultivated warm relationships with regular customers.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Restaurant Server
Islands
10.2021 - 09.2024
- Host/ Busser
- Food Runner
- Server
- DURING MY TIME AT ISLANDS
- A majority of the months, I had the highest sales of alcohol. During my time at Islands, I won several sales competitions.
- I picked things up quickly, and I later assisted in training other staff members for higher positions.
- In order to assist with scheduling or when my other coworkers were ill, I would pick up others shifts.
- I had no trouble being a good team member and performed really well in group settings and fitting in with others.
- I quickly started developing a connection with the guests and developed new regulars within the restaurant.
- Orchestrated a team workflow optimization, enhancing dining experience and accelerating service speed by 15%.
Education
Highschool Diploma -
James I O'Neill
Highland Falls, NY06.2021
Highschool Diploma - undefined
Kaiserslautern Highschool
06.2019
Skills
- Teamwork
- Time Management
- Patience
- Customer Service
- Leadership
- Attention to Details
- Quick Learner
- Organization
- Customer satisfaction
- Order taking
- Guest service
- Exceptional communication
Certification
- Serve Safe Alcohol Certificate
- Food Handlers Certificate
Timeline
Restaurant Server
Melting Pot
01.2025 - Current
Restaurant Server
Islands
10.2021 - 09.2024
Highschool Diploma - undefined
Kaiserslautern Highschool
Highschool Diploma -
James I O'Neill
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