ISAAC NELSON
New York,USA
Summary
Detail-oriented Facilities and Operations Coordinator with over 4 years of experience in managing facility operations and high-volume inventory fulfillment. Provides administrative and operational support to C-suite executives, ensuring efficient communication and logistics. Proficient in mailroom operations, shipping and receiving, equipment maintenance, and safety inspections. Builds strong relationships at all organizational levels and delivers consistent results under pressure.
Overview
14
14
years of professional experience
Work History
Warehouse Fulfillment Center Associate
Amazon
New York, USA
09.2022 - Current
- Processed high-volume orders by accurately pulling, packing, and preparing shipments, ensuring timely delivery in a deadline-driven warehouse environment.
- Managed inventory stocking and replenishment for food department merchandise, upholding safety and quality standards to support operational efficiency.
- Operated material handling equipment to transport products efficiently.
- Maintained cleanliness and organization of work areas in the fulfillment center.
Facilities / Operations Coordinator
Saks Global
New York, USA
06.2022 - Current
- Orchestrate daily facilities operations-processing, placement, maintenance, and fulfillment-to sustain seamless high-end retail functionality.
- Perform regular facility inspections, utilities oversight, and equipment maintenance to ensure safety, compliance, and operational excellence with minimal supervision.
- Manage mailroom operations and high-volume FedEx shipping label processing with accuracy and timeliness, supporting corporate logistics standards.
- Conducted regular facility inspections, utilities oversight, and equipment maintenance to ensure safety and compliance.
- Deliver direct operational and administrative support to C-suite executives and senior leadership, driving efficient workflows and proactive issue resolution via email and in-person communication.
- Build positive interpersonal relationships at all levels by adapting communication styles to collaborate effectively with executives, staff, and partners.
Barback / Server
Hamilton Hall
New York, USA
11.2021 - 01.2023
- Streamlined bar operations through efficient restocking, cleaning, and prep, ensuring seamless service during peak hours.
- Provided attentive customer service by taking and fulfilling orders, fostering a welcoming hospitality experience.
- Assisted bartenders with drink preparation and inventory management.
- Maintained cleanliness and organization of bar area during busy shifts.
- Stocked glassware, garnishes, and supplies to ensure smooth service.
Fulfillment / Personal Shopper Associate
Whole Foods Market
New York, USA
11.2019 - 09.2022
- Provided fast, accurate customer service by shopping and fulfilling grocery orders using handheld devices and equipment.
- Maintained order quality by staging and routing deliveries to temperature-controlled holding areas.
- Assisted customers in selecting high-quality organic products.
- Provided personalized shopping experiences tailored to individual preferences.
- Maintained knowledge of current promotions and product availability.
Visual Merchandiser / Warehouse Associate
Forever 21
New York, USA
05.2012 - 06.2022
- Coordinated with management on floor layouts, window displays, and product standards to enhance visual appeal and achieve sales objectives.
- Managed store orders and prepared shipments, ensuring accurate inventory control and optimizing supply chain efficiency over 10 years.
- Designed engaging visual displays to enhance customer shopping experience.
- Collaborated with cross-functional teams to implement seasonal merchandising strategies.
- Analyzed sales trends to optimize product placement and presentation.
Education
Liberal Arts Studies -
Borough of Manhattan Community College
New York, NYCertificate of Fitness - Citywide Fire Guard for Impairment (F-01) -
New York City Fire Department
Skills
- Warehouse Operations
- Order fulfillment
- Shipping & Receiving
- Inventory management
- Safety compliance
- Process optimization
- Facilities management
- Team Supervision
- Vendor Relations
- Customer Service & Hospitality
- Inventory Management
Additional Information - Work Ethic
Successfully manages concurrent roles in high-volume environments, demonstrating exceptional time management, reliability, punctuality, initiative, and adaptability. Strong customer service instincts with a hospitality-oriented, team-first approach.
Timeline
Warehouse Fulfillment Center Associate
Amazon
09.2022 - Current
Facilities / Operations Coordinator
Saks Global
06.2022 - Current
Barback / Server
Hamilton Hall
11.2021 - 01.2023
Fulfillment / Personal Shopper Associate
Whole Foods Market
11.2019 - 09.2022
Visual Merchandiser / Warehouse Associate
Forever 21
05.2012 - 06.2022
Liberal Arts Studies -
Borough of Manhattan Community College
Certificate of Fitness - Citywide Fire Guard for Impairment (F-01) -
New York City Fire Department