Isaac Nouvet
New York
Summary
Outgoing Food Service Attendant with expertise ensuring patrons have enjoyable and positive experiences. Customer-focused professional to work with all types of personalities.
Overview
11
11
years of professional experience
Work History
Apprentice/LineCook
Ruby's Cafe
08.2024 - 12.2024
- As part of the First Course NYC program, participants undergo 6 weeks of On-the-Job Training to refine various aspects of skills learned during the Fundamentals Training, such as:
- Kitchen systems (FIFO, using checklists, cleanliness & sanitation, etc)
- Prep kitchen production (Bulk items, labeling, preplist, inventory, etc)
- Strengthening soft skills (Communication, following directions, time management)
- Strengthening technical skills (Knife skills, knowledge of equipment, station management)
Fundamentals Training Graduate
First Course NYC Culinary Program
07.2024 - 08.2024
- First Course NYC at Hot Bread Kitchen's 8 week, 35-hour per week culinary Fundamentals Training program prepares folks to work in the culinary industry
- Each program graduate was chosen from a pool of 150+ applicants
- Graduates go through intense training in the following kitchen skills:
- Knife skills and overall kitchen readiness
- Kitchen sanitation and safety principles, including proper handling of kitchen equipment and tools
- Standard cooking techniques, including basic stocks, soups, salads and sauces
- Following and scaling recipes accurately
- How to properly read and follow preplists and food order tickets
- Setting up both hot and cold stations, with a focus on kitchen maintenance and cleanliness
Server
Bonefish Grill
05.2017 - 03.2020
- Collaborated with kitchen staff to ensure timely and accurate orders
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold menu items and handled guest concerns professionally to ensure satisfaction
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Key Holder Supervisor, Sales Representative
Teavana,
05.2014 - 01.2018
- Completed store opening and closing procedures.
- Received and counted money.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Achieved or exceeded company-defined sales quotas.
Education
HighSchoolDiploma -
GraysonHighSchool
Skills
- Conversational Spanish
- Food safety and sanitation proficiency
- Knowledge of kitchen equipment operations
- Exceptional customer service
- Temperature control
- Complaint resolution
Timeline
Apprentice/LineCook
Ruby's Cafe
08.2024 - 12.2024
Fundamentals Training Graduate
First Course NYC Culinary Program
07.2024 - 08.2024
Server
Bonefish Grill
05.2017 - 03.2020
Key Holder Supervisor, Sales Representative
Teavana,
05.2014 - 01.2018
HighSchoolDiploma -
GraysonHighSchool
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