Isaac Palomo
Salem,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Re-Entry Mentor
Confederated Tribes Of Siletz Indians
01.2023 - Current
- Assist mentees in developing self-confidence and positive self-image
- Update records to document client services delivered
- Maintain up to date client records according to Indian Health Service, state, and program standards
- Help people incarcerated develop a discharge plan and support their discharge plan
- Support re-entry into society by helping the discharged individual navigate services
- Provide transportation to essential meetings or appointments such as medical, parole and probation, self-help, etc
- Help individuals with a criminal record build and establish a resume
Credit Card Customer Service Representative
Wells Fargo
04.2022 - 12.2022
- Support customers and resolve moderate to complex inquiries or issues regarding financial products and services via phone
- Answering inquiries, resolving problems, while adhering to work guidelines, policies, and regulations
- Express empathy when helping customers, correct their issues
- Assisting customers on the phone for long stretches of time in a fast paced environment with a high volume of calls
- Navigate multiple computer systems, research customer needs and offer solutions, communicating effectively and accurately when delivering information
- Effectively multitasking
- Worked with customers to answer questions, resolve disputes and research discrepancies
- Processed credit card payments
- Implemented strategies to reduce risk of credit card fraud and identity theft
Amazon Delivery Driver
Hands On The Dash Delivery LLC
11.2021 - 02.2022
- Transporting and delivering goods, merchandise, and/or other items in a safe and timely manner
- Rescheduling deliveries with customers if they are unable to receive them
- Completing and submitting logs and reports
- Loading and unloading of materials from the delivery vehicle
- Delivering 200-250 packages per day
- Communicating with dispatchers, drivers and other team members to make deliveries
- Interact with clients professionally at all times
- Delivered packages to customer doorsteps and business offices
- Completed on time deliveries by choosing best and most efficient routes
Order Selector
Selectemp Employment Services/Butterfield Color
02.2021 - 06.2021
- Operated forklift
- Reviewed order slips, picked products and staged merchandize to be shipped
- Monitored inventory levels to purchase adequate supply and consistent stock of products
- Followed orders precisely for correct items, sizes and quantities
- Labeled boxes, crates and pallets with accurate order information, destinations and codes to minimize shipping errors
- Loading and unloading freight trucks
- Used computer for shipments (UPS, Fedex, freight)
Ambassador Pick Department
Amazon
08.2020 - 01.2021
- Trained new associates how to safely and properly operate an order picker forklift
- Test and grade new associates exams
- Perform audits and evaluations
- Labor track self and associates
- Coached and mentor associates
- Use laptop to track and message associates
Picker
Amazon
09.2019 - 01.2021
- Operated order picker forklift
- Worked fast to meet assigned daily picking quotas
- Used RF scanners to track orders and verify accuracy
- Locating merchandise to fulfill picking tickets
Order Selector
NW Distribution & Storage Inc
05.2019 - 09.2019
- Operated forklift
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Detail oriented Order Picker with experience working in various large warehouse environments
- Checked inventory and selected products from specific locations based upon availability
- Built pallets and positioned orders on loading dock to safely pile and ship goods
- Collaborated with team members to complete timely orders and avoid delays
- Verified product quantity and quality to determine accuracy of orders and reduce errors
Order Selector
Winco Distribution Center
09.2018 - 04.2019
- Operated transporter
- Pulled orders
- Listened to headset for orders to pick
- Moved completed pallets to assigned dock doors for shipment
OrderSelector
Masons Supply Company
07.2018 - 09.2018
- Operated forklift
- Inspected items and checked off inventory list for store items
- Reviewed customers orders and picked items
- Loaded and unloaded trucks
- Prepared orders for shipment to other Masons warehouses
- Loaded customers trucks with supplies
Receiving
Willamette Valley Fruit Company
04.2018 - 07.2018
- Operated forklift
- Loading and unloading trucks
- Utilized forklift to transport pallets of goods to and from warehouse
- Placed, tagged, and secured merchandise in diverse designated areas
- Restocked products and rotated items according to standard procedures
Education
GED -
Higher Education Coordinating Commission
11.2021
Skills
- Teamwork and Collaboration
- Effective Leadership
- Speaking
- Microsoft Outlook
- Time Management
- Group and Individual Instruction
- Records Management
- Coordination
- Active Listening
- Communication
- Problem Solving
- Attention To Detail
Timeline
Re-Entry Mentor
Confederated Tribes Of Siletz Indians
01.2023 - Current
Credit Card Customer Service Representative
Wells Fargo
04.2022 - 12.2022
Amazon Delivery Driver
Hands On The Dash Delivery LLC
11.2021 - 02.2022
Order Selector
Selectemp Employment Services/Butterfield Color
02.2021 - 06.2021
Ambassador Pick Department
Amazon
08.2020 - 01.2021
Picker
Amazon
09.2019 - 01.2021
Order Selector
NW Distribution & Storage Inc
05.2019 - 09.2019
Order Selector
Winco Distribution Center
09.2018 - 04.2019
OrderSelector
Masons Supply Company
07.2018 - 09.2018
Receiving
Willamette Valley Fruit Company
04.2018 - 07.2018
GED -
Higher Education Coordinating Commission
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