Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Isaac Pedroza

Spring

Overview

2
2
years of professional experience
1
1
Certification

Work History

Help Desk Support Technician

Carl Wunsche Sr. High School
02.2023 - Current

Help Desk Support Intern
[High School Computer Lab] – Spring, TX
February 2023 – Present


-Assisted students and staff with technical issues related to hardware and software.
- Conducted basic troubleshooting and maintenance for computers and printers.
-Maintained an organized and functional workspace.

Volunteer

St John Neumann Catholic
11.2022 - Current

-Performed as a guitarist during services twice a week, enhancing worship experiences.
- Collaborated with choir members to prepare and deliver harmonious performances.
-Supported musical arrangements and contributed to the overall service atmosphere.

- Supported Sunday school teachers in preparing lessons and supervising children and teenagers.
- Assisted with classroom activities and encouraged student participation.
- Helped maintain a positive and nurturing learning environment for students.

Education

High School Diploma -

Carl Wunsche Sr High School
900 Wunsche Loop, Spring, TX 77373
05-2025

No Degree - Computer Engineering Technology

Carl Wunsche Sr High School
Spring, TX
05.2025

Skills

  • Technical: Troubleshooting, Computer Maintenance, Microsoft Office Suite, Google Workspace
  • Interpersonal: Customer Service, Teamwork, Communication
  • Musical: Acoustic guitar performance, collaboration in choir settings
  • Other: Leadership, Adaptability, Collaboration, Time Management, Problem Solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

- Google IT Certification, November 2023
- Six Sigma White Belt Certification, November 2023
-Business Management Certification, planned for May 2025

Timeline

Help Desk Support Technician

Carl Wunsche Sr. High School
02.2023 - Current

Volunteer

St John Neumann Catholic
11.2022 - Current

High School Diploma -

Carl Wunsche Sr High School

No Degree - Computer Engineering Technology

Carl Wunsche Sr High School
Isaac Pedroza