Isaac Ponce
Corpus Christi,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable worker with strong work ethic, quickly learns and adapts to new tasks. Understanding of workplace safety standards and basic operational procedures, with skills in time management and basic tool usage. Committed to contributing to team success and ensuring high standards of work quality.
Overview
6
6
years of professional experience
Work History
Dock Operator
PSC Group
09.2024 - Current
- Participated in cross-functional teams working on process improvement initiatives that led to enhanced operational efficiency.
- Helped implement Lean Six Sigma projects by gathering operational information.
- Streamlined dock operations with effective communication between team members and other departments.
- Interacted daily with customer care and other in-plant individuals to meet performance targets and resolve issues.
- Ensured dock safety by conducting regular inspections and promptly addressing any hazards.
- Maintained clean and organized dock area, adhering to company standards and regulations.
Personal Baseball Trainer
Self Employed
04.2022 - 08.2024
- Adapted training programs to accommodate athletes with different skill levels, providing an appropriate level of challenge for all players.
- Provided guidance on injury prevention and proper recovery methods, reducing the number of injuries sustained during the season.
- Organized practice schedules and led drills to maximize skill development in both individual and team settings.
- Evaluated player progress through regular assessments, adjusting training programs as needed for continuous improvement.
- Enhanced players'' physical fitness by implementing comprehensive strength and conditioning routines.
- Developed a strong reputation among athletes, parents, and fellow trainers for consistently delivering high-quality training services.
- Planned and directed game strategies.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Sales Associate
Academy Sports & Outdoors
12.2020 - 04.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
GNC
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Human Resources Assistant Intern
Trisun Coastal Palms
05.2019 - 08.2019
- Coordinated company-sponsored events such as holiday parties or team-building activities, boosting morale among staff members.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Checked references for potential candidates.
- Developed and maintained HR policies and procedures.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
Education
BBA - Business Administration And Management
Texas A&M International University
Laredo, TX05.2024
Skills
- Training and mentoring
- Event Management
- Training development
- Customer Relations
- Microsoft Office
- Performance Management
- Confidential Document Control
- Negotiation
- Wages and salary
- Complex Problem-Solving
- Presentation Preparation
- Documentation and Recordkeeping
Timeline
Dock Operator
PSC Group
09.2024 - Current
Sales Associate
GNC
05.2022 - 08.2022
Personal Baseball Trainer
Self Employed
04.2022 - 08.2024
Sales Associate
Academy Sports & Outdoors
12.2020 - 04.2021
Human Resources Assistant Intern
Trisun Coastal Palms
05.2019 - 08.2019
BBA - Business Administration And Management
Texas A&M International University
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