Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zack Redd

Madison,WI

Summary

Compassionate caregiver with extensive experience at ICW, skilled in elderly care and emotional support. Proven ability to develop personalized care plans, enhancing client independence by 30%. Adept in time management and problem-solving, ensuring optimal health outcomes. Recognized for respectful communication and dependable service, fostering trust and well-being in diverse care settings.

Overview

17
17
years of professional experience

Work History

Caregiver

ICW
09.2015 - 09.2020
  • Provided compassionate care to clients, ensuring physical and emotional well-being.
  • Assisted with daily living activities, promoting independence and quality of life.
  • Maintained accurate records of client health and behavior for effective communication with families and healthcare professionals.
  • Developed personalized care plans tailored to individual client needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Caregiver, Special Needs

Care Wisconsin
03.2009 - 09.2015
  • Assisted with daily living activities, ensuring comfort and safety for individuals with special needs.
  • Supported clients in developing communication skills through engaging activities and interactions.
  • Collaborated with families to understand individual needs and preferences for personalized care plans.
  • Maintained a clean and safe environment, adhering to health and safety protocols at all times.
  • Learned effective behavioral management techniques to support emotional well-being of clients.
  • Adapted care approaches based on feedback, ensuring responsiveness to changing client needs.
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Ensured safe living environment by meticulously following health and safety guidelines.

Janitor

Oscar Rental
05.2008 - 09.2013
  • Maintained cleanliness and sanitation standards in assigned areas to enhance safety and comfort for staff and visitors.
  • Operated cleaning equipment, including floor scrubbers and vacuums, ensuring efficient upkeep of facilities.
  • Conducted regular inspections of premises to identify maintenance needs and resolve issues promptly.
  • Collaborated with team members to develop improved cleaning protocols that enhanced operational efficiency.
  • Trained new janitorial staff on best practices and safety procedures to ensure compliance with health regulations.
  • Responded swiftly to emergency clean-up situations, maintaining facility integrity during high-traffic events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained floor cleaning and waxing equipment.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Responded quickly to urgent maintenance requests from building occupants or management staff members.

Janitorial Specialist

AK & K Janitorial Services
07.2003 - 03.2007
  • Supervised daily cleaning operations to ensure high standards of sanitation and safety.
  • Trained and mentored new staff on cleaning protocols and equipment usage.
  • Implemented efficient cleaning schedules that improved workflow and reduced downtime.
  • Conducted regular inspections to maintain compliance with health and safety regulations.
  • Developed and maintained inventory systems for cleaning supplies and equipment management.
  • Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
  • Kept windows spotless inside and out, contributing to a polished appearance for the building exterior.
  • Upheld company standards for cleanliness during routine inspections conducted by supervisors or external auditors.
  • Assisted in maintaining outdoor spaces by clearing walkways of debris, leaves, snow or ice as needed.
  • Ensured smooth operations by promptly reporting any equipment malfunctions or repair needs to management.
  • Reduced waste by properly sorting recyclable materials and disposing of trash according to company guidelines.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Reported damages and hazardous conditions to management for further action.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Education

General Studies

Buduburam High School
Accra, Ghana
09-2000

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Daily living assistance
  • Personal hygiene assistance
  • Basic housekeeping
  • Emotional support
  • Meal preparation
  • Patient companionship
  • Medication and appointment reminders

Timeline

Caregiver

ICW
09.2015 - 09.2020

Caregiver, Special Needs

Care Wisconsin
03.2009 - 09.2015

Janitor

Oscar Rental
05.2008 - 09.2013

Janitorial Specialist

AK & K Janitorial Services
07.2003 - 03.2007

General Studies

Buduburam High School

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