Summary
Overview
Work History
Education
Skills
Accomplishments
All Season Motorcycles
Additional Information
Languages
Timeline
Generic

Isaac Rivera

TOMBALL,TX

Summary

Hardworking employee enthusiastic about learning the Harley Davidson Parts field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Autozone Driver

AutoZone
01.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Upheld high standards of professionalism and discretion when working with high-value clients.

AutoZone Parts Associate

AutoZone
01.2020 - Current
  • Maintained clean and neat parts counter and sales floor.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Adhered to company guidelines for performance and compliance.
  • Delivered merchandise to business locations for use in [Type] repairs or direct sales.
  • Assisted customers in finding appropriate parts promptly.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Stocked and managed stock of parts.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Maintained extensive understanding of common problems and methods for repair.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Ordered parts from various distributors to fulfill demands.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Oversaw team of [Number] employees.

Education

High School Diploma -

Klein Oak Highschool
22603 Northcrest Dr, Klein, TX 77389
05.2017

Skills

  • Route Mapping Software
  • Money Transfer Systems
  • Operational Efficiency and Safety
  • Staff Development
  • Communications Strategies
  • Driver Routing
  • Mileage and Service Logs
  • Accident Reporting
  • Verbal and Written Communication
  • Pre- and Post-Trip Inspections
  • Reading Comprehension
  • Defensive Strategies
  • Adaptable and Flexible
  • Management of Personnel Resources
  • Staff Training
  • Wrapping and Boxing
  • Issue Resolution
  • Product and Service Sales
  • Conflict Resolution
  • Instructing
  • Work Task Prioritization
  • Sales Expertise
  • Product Knowledge
  • Critical Thinking
  • Goal-Setting and Achievement
  • Social Perceptiveness
  • Time Management
  • Customer Service Excellence
  • Cooperative Attitude
  • Restocking
  • Coaching and Mentoring

Accomplishments

  • Supervised team of 2 staff members.
  • Trusted With Some Management Tasks
  • Always eager to Learn (Never say No Mindset)

All Season Motorcycles

I drive a motorcycle all year around, i have a motorcycle license (no car). so it doesn't matter if its cold or raining or a bright summer day. ill always be on time on my motorcycle (Harley Davidson Pan America)

Additional Information

I am a Hard working guy who wants to succeed and make my managers and the people around me work lives a little bit easier. I like to take on extra tasks so i can learn more and also ease the tension on some People at work. i am a highly trusted member in my current job and my manager trusts me with teaching new employees and guiding and helping them grow. my Manager also trusts me with some management and i can run commercial (the side of Autozone that deals with shops) to make sales and to also deliver parts. i do a little bit of everything even tho i am just a base level employee. i go out of my comfort zone to learn and meat expectations, so even though im not a manager i have been given opportunity's to manage. im not a commercial manager but i get on the phone and talk with shops and plan routs and make sure there parts get delivered (also make some really good sales). i have been recommended to become a manger but never grew into it for very specific reasons.

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Autozone Driver

AutoZone
01.2020 - Current

AutoZone Parts Associate

AutoZone
01.2020 - Current

High School Diploma -

Klein Oak Highschool

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Isaac Rivera