Valerie Rodriguez
Hospitality professional with over four years of restaurant service experience delivering exceptional guest experiences in fast-paced dining environments. Skilled in food and beverage service, customer relations, POS systems, cash handling, and resolving guest concerns with professionalism. Bilingual in English and Spanish with a strong ability to build rapport, anticipate guest needs, and provide personalized service. Known for maintaining composure under pressure while creating memorable dining experiences and collaborating effectively with team members.
Work History
Behavior Interventionist
8 Months- Maintained accurate documentation and records for client services.
- Collaborated with multidisciplinary teams to address client needs and concerns.
- Communicated complex information to families with empathy and professionalism.
- Demonstrated strong problem-solving and conflict-resolution skills in challenging situations.
Restaurant Server
4 Years 6 Months• Delivered exceptional guest service in a high-volume restaurant environment while managing multiple tables and guest requests.
• Guided guests through menu selections, specials, and beverage options to enhance the dining experience.
• Processed payments and handled cash and credit transactions while maintaining accuracy and accountability.
• Resolved guest concerns professionally and efficiently, ensuring guest satisfaction and repeat business.
• Collaborated with team members to provide seamless service during peak dining periods.
• Consistently demonstrated professionalism, strong communication skills, and attention to detail while serving diverse guests.
Education
Bachelor of Science - Kinesiology
Relevant Coursework:
- Skill Themes and Movement Concepts
- Elementary Physical Education
- Philosophy of Physical Education and Athletics
Skills
Certification
Responsible Beverage Service (RBS) Certification
- Responsible Beverage Service (RBS) Training – In Progress
- Expected Completion: August 2026