Overview
Work History
Education
Timeline
Summary
Skills
Languages
References
Generic

Isaac Roman

Coral Way,United States

Overview

18
18
years of professional experience

Work History

Floor Manager

Oceana Key Biscayne
05.2023 - Current
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of [Number] employees to maintain smooth-running operations of shop floor.

• Control of personal

• Costs projections

• Schedules Control of Saloon.

• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Developed and executed strategic plans for business growth and expansion, resulting in increased market share

General Manager

Ironside Pizza and La Giulietta Bristo
04.2020 - 04.2023
  • Control of personal
  • Costs proyections
  • Schedules Control of Saloon.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Floor Manager

Soya E Pomodoro
06.2016 - 04.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.

Manager

Made in italy gourmet
03.2014 - 04.2016
  • Wine expertise Italian products expertise
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

General manager

Piola restaurant
08.2012 - 10.2014
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Chef

EL GRAN INKA
02.2011 - 04.2012
  • Ceviche area Sautee area Grill and flap top area, deep frying Expediter area

Chef

Khoury’s Mediterranean restaurant
02.2008 - 02.2011
  • Grill area pastry Pantry area
  • Preparation
  • Food cost

Sous chef

CITY CELLAR BIG TIME GROUP CIA
02.2007 - 02.2008
  • Sauteed and prep for this line Pasta and prep for this line Pantry and prep Salads and prep
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Acted as head chef when required to maintain continuity of service and quality.

Education

BBA - Accounting

Inca Garcilazo De La Vega
Lima Peru
12.1995

High School Diploma -

Enrique Peztalozzi
Lima Peru
12.1990

Timeline

Floor Manager

Oceana Key Biscayne
05.2023 - Current

General Manager

Ironside Pizza and La Giulietta Bristo
04.2020 - 04.2023

Floor Manager

Soya E Pomodoro
06.2016 - 04.2020

Manager

Made in italy gourmet
03.2014 - 04.2016

General manager

Piola restaurant
08.2012 - 10.2014

Chef

EL GRAN INKA
02.2011 - 04.2012

Chef

Khoury’s Mediterranean restaurant
02.2008 - 02.2011

Sous chef

CITY CELLAR BIG TIME GROUP CIA
02.2007 - 02.2008

BBA - Accounting

Inca Garcilazo De La Vega

High School Diploma -

Enrique Peztalozzi

Summary

Dedicated and service-focused General Manager committed to delivering exceptional customer experiences that foster loyalty and drive repeat business. Skilled in orchestrating optimal resource utilization to efficiently handle expected operational needs. A sales leader with a keen sense of judgment, strong planning abilities, and excellent interpersonal communication skills. Customer-oriented General Manager with 12 years of experience, laser-focused on increasing revenues and expanding margins. Thrives in high-stress environments, consistently executing and completing multiple projects with precision and adaptability. Meticulous leader and strategic planner with comprehensive managerial acumen, offering a clear vision and motivational acumen to drive success.

Skills

    Project Management

  • Account Management
  • Client Relations
  • Staff Supervision
  • Relationship Building
  • Employee Scheduling
  • Staff Development
  • Cost Reductions

Languages

Spanish
Native or Bilingual
English
Professional Working

References

  • Luis Herrera 305 399 9912
  • Claudio Moyano 305 972 1859
  • Elva Santana 619 288 9163


Isaac Roman