Isaac Salcido

Responsibilities:

• Performing customer sales and service
• Merchandising and compliance of all company policies
• Answering customer inquiries from telephone calls
• Setting promotional signage
• Enforcement of all company policies
• Learning and providing product descriptions
• Proposing add-on sales.
• Checking and retrieve merchandise from storage areas
• Organize, restock, and clean merchandise on the sales floor
• Store opening and closing procedures
• Training newly hired associates
• Directing sales and cashier associates throughout the store
• Inventory control and enforcement of loss prevention policies

• Opening and closing the store:This involves securing the premises, setting alarms, and ensuring all necessary tasks are completed before and after store hours.
• Cash handling:Managing cash transactions, deposits, and maintaining accurate records.
• Customer service:Providing assistance to customers, answering questions, and promoting products.
• Visual merchandising:Ensuring the store is clean, organized, and visually appealing according to company standards.
• Supervisory duties:May include assisting with training new employees, delegating tasks, and ensuring smooth daily operations.
• Inventory management:May be involved in receiving, organizing, and potentially managing inventory, including transfers.
• Loss prevention:Implementing and maintaining loss prevention strategies to minimize theft and damage.
• Sales and promotion:Contributing to sales goals by engaging with customers and promoting products.

• Prospecting and Lead Generation: Identifying and approaching potential customers in residential areas.
• Product Demonstration: Explaining product features, benefits, and how it meets customer needs.
• Sales Negotiation: Discussing pricing, closing deals, and completing necessary paperwork.
• Customer Relationship Building: Establishing rapport, addressing concerns, and fostering a positive customer experience.
• Following Up: Checking on customers after the sale and providing support.
• Meeting Sales Targets: Working towards and achieving sales goals set by the employer.
• Maintaining Records: Keeping accurate records of sales, customer interactions, and expenses.
• Product Knowledge: Developing a thorough understanding of the products or services being sold.
• Territory Management: Effectively managing and navigating a designated sales area.
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• Member Service:Greeting and Assisting Members:Associates are expected to acknowledge members, identify their needs, and help them locate specific products.Resolving Issues:They address member concerns and help resolve any issues related to their purchases or the store environment.Promoting Products:Associates may also be involved in promoting products and services to members.Sales Floor and Merchandise Presentation:Stocking and Organizing:A core responsibility is stocking shelves and ensuring that merchandise is neatly arranged and easy for members to find.Setting Up Displays:They set up, clean, and organize product displays to enhance the shopping experience and highlight promotional items.Maintaining a Clean and Safe Environment:This includes removing damaged goods, ensuring proper signage and pricing, and conducting safety sweeps.Product Rotation and Quality Control:Monitoring food and merchandise quality is essential, ensuring proper rotation, sanitation, and adherence to safety standards, according to Teal.Other Responsibilities:Unloading Trucks: Associates assist with unloading incoming shipments of merchandise.Backroom Organization: They may also be responsible for sorting and organizing products in the backroom.Teamwork: Collaborating with other associates and managers to complete tasks and ensure smooth store operations is also part of the job.