Isaac Segura
Las Vegas ,Nevada
Summary
Hello, I am an experienced veteran with a previous rank of Sgt and a job title of an Infantryman offering 5+ years of experience with theUnited States Army. I have Solid communication, planning, and problem-solving abilities, outstanding team collaboration, leadership, and critical thinking skills.
Additionally, I am a dedicated future health care professional with a history of meeting company goals and utilizing consistent and organized practices. Further, I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Moreover, I have worked hard to earn both an Associate of Science and a Bachelors in Health Sciences and I expect myself to utilize the skills learned from my College education and prior work experience.
I am devoted to demonstrating the best work performance in any employer I seek to work with. I am flexible with time and assigned tasks. Thank you in considering my employment with your organization and do hope to work with you in the near future. Thank you.
Sincerely,
Isaac Segura
Overview
8
8
years of professional experience
Work History
11 Bravo Infantryman
Fort Riley, KS, U.S. Army
Fort Riley North , KS
2016.05 - 2019.09
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance and explosives.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on [Timeframe] basis.
- Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance and weapon use.
Floor Manager
Sam's Club
Las Vegas , Nevada
2014.06 - 2016.05
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Oversaw supply restocking, area cleaning and product organization.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Manager
Food 4 Less Supermarket
North Las Vegas , NV
2013.11 - 2014.06
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Developed and implemented comprehensive salesperson training program.
- Resolved customer issues quickly and managed over [Number] accounts to increase sales and meet quotas.
Supervisor
Arbys Resturant
Las Vegas , Nevada
2013.06 - 2013.12
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Structural Welder
Henderson Steel Inc.
Las Vegas , NV
2012.07 - 2012.12
- Kept work area clean and organized.
- Clamped and tack-welded components to achieve desired configurations.
- Prepared welding equipment to perform advanced welding work.
- Removed excess slag with arc-cutting, grinding and using other equipment.
- Used MIG and TIG welding on structural supports.
- Tested welding and safety equipment to check performance.
- Worked correctly with each material such as steel or aluminum.
- Welded, cut and bent steel as necessary with torches, metal shears and welding equipment.
- Maintained full set of personal tools to use on jobs.
Car Wash Employee
Pit Stop Gas Station
Las Vegas , NV
2011.06 - 2012.06
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
- Washed exterior vehicles' body, applied top coat or polish, and detailed interior, utilizing [Type] equipment and [Type] tools.
Store Manager
Doller General
Mesa , AZ
2021.10 - 2022.06
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Completed point of sale opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
Bachelor of Science - Health Sciences
Trident University International
Cypress, CA03.2022
Associate of Science - Health Sciences
Cloud County Community College
Concordia, KS05.2021
Skills
- Patrolling areas
- Safety guidelines
- Training expertise
- Assessing risks
- Managing PPE
- Maintaining equipment
- Excellent Communication
- Critical Thinking
- Analytical and Critical Thinking
- Active Listening
- Cultural Awareness
- Planning and Coordination
- Attention to Detail
- Identifying hazards
- Briefing leadership
Accomplishments
- Achieved the Army Accommodation Medal through effectively assisting the Army's needs of dedicated service and time met to achieve the mission of the Battalion during training operation "danger close."
- Achieved the Army Achievement medal by completing the European Reconnaissance operation with accuracy and efficiency.
- Earned "Employee of the Month" award in 2015 at Sam's Club.
- Supervised team of 50 staff members achieving "Supervisor of the month"
- Collaborated with team of 50 in the development of Achieving a Christmas donation.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Store Manager
Doller General
2021.10 - 2022.06
11 Bravo Infantryman
Fort Riley, KS, U.S. Army
2016.05 - 2019.09
Floor Manager
Sam's Club
2014.06 - 2016.05
Sales Manager
Food 4 Less Supermarket
2013.11 - 2014.06
Supervisor
Arbys Resturant
2013.06 - 2013.12
Structural Welder
Henderson Steel Inc.
2012.07 - 2012.12
Car Wash Employee
Pit Stop Gas Station
2011.06 - 2012.06
Bachelor of Science - Health Sciences
Trident University International
Associate of Science - Health Sciences
Cloud County Community College
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