ISAAC SONG
Seattle,WA
Summary
Results-driven analytics professional with 4+ years of experience in SQL-driven analytics, building data pipelines, troubleshooting complex data systems, and delivering customer-centric technical solutions. Proven ability to resolve database performance issues, optimizing ETL pipelines, and collaborating cross-functionally. Skilled in Python, SQL, and data engineering tools (DBT(Data Build Tool), Snowflake). Passionate about empowering users through clear communication and proactive problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Data Analyst
Evergreen Market
08.2022 - Current
- Architected an end-to-end data solution leveraging HEX,
Snowflake, and DBT, establishing a robust foundation for
enterprise analytics - Reduced report generation time by 40% through process
automation and query optimization. - Automated ETL workflows using DBT and Python, improving data
freshness for 20+ dashboards. - Spearheaded automated testing protocols that reduced
troubleshooting time by 90%, resolving data discrepancies for
internal stakeholders - Partnered with vendor Customer Success Managers to resolve API
integration issues and improve system compatibility for 10,000+
loyalty program members - Trained non-technical teams on Power BI dashboards, reducing
support tickets by 25% through proactive guidance
IT & Automation Specialist
Uncle Ike’s
07.2020 - 07.2022
- Diagnosed and fixed API connectivity errors in a Tableau
dashboard integrating weather and sales data, improving data
accuracy by 30% - Automated financial reporting using Python, reducing manual
errors and saving 15+ hours monthly - Standardized data workflows across departments, resolving
inconsistencies in inventory and financial datasets
Education
Bachelor of Arts - Business Administration (Finance)
University of Washington
Seattle, WA01-2018
Skills
- SQL (Advanced Query Optimization)
- Data Visualization
- Python Programming
- Data warehousing
- Root-Cause Analysis
- Performance Tuning
- Incident Management
- Customer Support
- Technical Documentation
- Cross-Team Collaboration
- Communication Skills
- Project Management
Certification
- Google Data Analytics Professional Certificate, 2023
- Complete Python Mastery, 2022
- AWS Certified Cloud Practitioner, In Progress
Timeline
Technical Data Analyst
Evergreen Market
08.2022 - Current
IT & Automation Specialist
Uncle Ike’s
07.2020 - 07.2022
- Google Data Analytics Professional Certificate, 2023
- Complete Python Mastery, 2022
- AWS Certified Cloud Practitioner, In Progress
Bachelor of Arts - Business Administration (Finance)
University of Washington
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