Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

ISAAC SONG

Seattle,WA

Summary

Results-driven analytics professional with 4+ years of experience in SQL-driven analytics, building data pipelines, troubleshooting complex data systems, and delivering customer-centric technical solutions. Proven ability to resolve database performance issues, optimizing ETL pipelines, and collaborating cross-functionally. Skilled in Python, SQL, and data engineering tools (DBT(Data Build Tool), Snowflake). Passionate about empowering users through clear communication and proactive problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Technical Data Analyst

Evergreen Market
08.2022 - Current
  • Architected an end-to-end data solution leveraging HEX,
    Snowflake, and DBT, establishing a robust foundation for
    enterprise analytics
  • Reduced report generation time by 40% through process
    automation and query optimization.
  • Automated ETL workflows using DBT and Python, improving data
    freshness for 20+ dashboards.
  • Spearheaded automated testing protocols that reduced
    troubleshooting time by 90%, resolving data discrepancies for
    internal stakeholders
  • Partnered with vendor Customer Success Managers to resolve API
    integration issues and improve system compatibility for 10,000+
    loyalty program members
  • Trained non-technical teams on Power BI dashboards, reducing
    support tickets by 25% through proactive guidance

IT & Automation Specialist

Uncle Ike’s
07.2020 - 07.2022
  • Diagnosed and fixed API connectivity errors in a Tableau
    dashboard integrating weather and sales data, improving data
    accuracy by 30%
  • Automated financial reporting using Python, reducing manual
    errors and saving 15+ hours monthly
  • Standardized data workflows across departments, resolving
    inconsistencies in inventory and financial datasets

Education

Bachelor of Arts - Business Administration (Finance)

University of Washington
Seattle, WA
01-2018

Skills

  • SQL (Advanced Query Optimization)
  • Data Visualization
  • Python Programming
  • Data warehousing
  • Root-Cause Analysis
  • Performance Tuning
  • Incident Management
  • Customer Support
  • Technical Documentation
  • Cross-Team Collaboration
  • Communication Skills
  • Project Management

Certification

  • Google Data Analytics Professional Certificate, 2023
  • Complete Python Mastery, 2022
  • AWS Certified Cloud Practitioner, In Progress

Timeline

Technical Data Analyst

Evergreen Market
08.2022 - Current

IT & Automation Specialist

Uncle Ike’s
07.2020 - 07.2022
  • Google Data Analytics Professional Certificate, 2023
  • Complete Python Mastery, 2022
  • AWS Certified Cloud Practitioner, In Progress

Bachelor of Arts - Business Administration (Finance)

University of Washington
ISAAC SONG