Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Isaac Stidham

Hanford,CA

Summary

Proven success in Fast Food Crew Training with focus on efficiency, team development, and customer service. Experience includes training crew members on cash handling, customer service, food preparation, operations, policies, and regulations to ensure consistent satisfactory performance. Strengths encompass leadership, communication skills and ability to motivate teams for excellent service delivery. Notable impact made in previous roles by implementing improved training processes that increased overall food quality, crew productivity and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fast Food Crew Trainer

Angry Chickz
Hanford
06.2023 - Current
  • Ensured that all equipment was properly cleaned and sanitized according to health codes.
  • Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
  • Identified areas of improvement within the restaurant staff and worked collaboratively with management to address them.
  • Mentored new hires on proper cash handling methods, food preparation standards, product knowledge, customer service protocols.
  • Assisted in resolving customer complaints quickly and efficiently.
  • Developed innovative strategies for improving overall productivity levels at the restaurant location.
  • Provided feedback on job performance to help improve employee skills.
  • Adhered to all applicable health department regulations concerning sanitation storage and preparation of food products.
  • Stocked and restocked supplies as needed throughout shift.
  • Ensured compliance with all health department regulations regarding sanitation standards.
  • Checked the quality of raw and cooked foods to ensure that standards were met.

Service Champion

Taco Bell
Hanford, CA
09.2021 - 06.2022
  • Followed all health and safety regulations when handling food.
  • Organized take-out orders for customers quickly and accurately.
  • Handled customer payments securely following cash handling protocols.
  • Provided excellent customer service by responding to inquiries promptly.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Kept customer and food preparation areas clean and well-organized.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Education

High School Diploma -

Hanford West High School
Hanford, CA
06-2023

Skills

  • Food Preparation
  • Menu knowledge
  • Food safety knowledge
  • Sanitation Procedures
  • Order Accuracy
  • Workplace Safety
  • Organizational Skills
  • Time management abilities
  • Decision-Making
  • Clear Communication
  • Team Collaboration
  • Cash Handling

Certification

  • Food Safety Certified
  • OSHA Certified

References

References available upon request.

Timeline

Fast Food Crew Trainer

Angry Chickz
06.2023 - Current

Service Champion

Taco Bell
09.2021 - 06.2022

High School Diploma -

Hanford West High School

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Isaac Stidham