Isaac Sydnor

• Unspecified Mood Disorder
• Schizoaffective Disorder
• Schizoaffective Bipolar Disorder
• Schizophrenia Disorder
• Bipolar Disorder
• Major Depressive Disorder
• Unspecified Psychosis Disorder
• Delusional Disorder
• Major Depressive Disorder
• Assessed patient behavior, reactions and responses to treatment plans.
• Monitored patient safety in all areas of the facility.
• Maintained accurate documentation of patient progress and treatments received.
• Advised clinical staff regarding appropriate interventions for behavioral issues.
• Observed patients' behaviors during recreational activities and outings.
• Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
• Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
• Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
• Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
• Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
• Provided emotional support to clients and patients dealing with difficult situations.
• Responded promptly to any emergency situations that may arise within the facility.
• Completed daily client rounds and tracked client movements.
• Followed standard admissions procedures and documentation requirements for client intakes.
• Cultivated relationships with fellow staff members to enhance team collaboration.
• Conducted searches of clients upon return to facility.
• Performed searches of resident belongings prior to admissions and throughout stays.
• Assisted in examination and treatment of patients under direction of nursing staff.
• Maintained client and employee areas in good working order and with adequate supplies.
• Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

• Managed customer inquiries and provided information about timeshare ownership packages.
• Conducted tours of timeshare properties to potential buyers.
• Negotiated prices and closing details with customers.
• Provided guidance on financing options available for timeshares.
• Resolved customer complaints in a timely manner.
• Developed sales strategies to increase revenue and maximize profits.
• Maintained accurate records of all sales transactions, including deposits, payments.
• Organized promotional events to market the company's products and services.
• Analyzed market trends and identified new business opportunities.
• Prepared reports detailing customer feedback and satisfaction levels.
• Assisted customers in understanding their rights and responsibilities as owners of timeshares.
• Ensured compliance with state regulations regarding timeshare sales.
• Implemented creative marketing tactics to attract new customers.

• Developed and maintained relationships with new and existing customers to increase sales.
• Provided customer service support, including answering inquiries and resolving customer complaints.
• Generated sales reports on a regular basis to track progress against goals.
• Conducted market research to identify potential customers and competitive pricing strategies.
• Utilized CRM software to manage customer accounts and track sales performance metrics.
• Assisted in developing promotional materials such as brochures, flyers, and newsletters.
• Explored opportunities for cross-selling products or services to existing clients.
• Negotiated terms of sale with customers while meeting company objectives.
• Researched industry trends and competitor information to stay up-to-date on the latest developments in the field.
• Adhered to established standards for customer service excellence when interacting with clients via phone or email.
• Solicited feedback from customers regarding product offerings or services provided by the company.
• Met weekly deadlines for order processing, invoicing, shipping documentation.
• Collaborated with marketing team members on initiatives designed to drive additional leads into the pipeline.
• Followed up with prospects who had expressed interest in our products or services.
• Contacted new and existing customers to discuss product and service solutions.
• Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.

Customer service for infomercials. Made reasonable procedure exceptions to accommodate unusual customer requests.

• Reviewed and updated the materials and logistics processes to improve efficiency.
• Managed the ordering, inventory, storage, and distribution of all materials and supplies.
• Ensured compliance with all regulations related to material handling and safety standards.
• Maintained accurate records of stock levels, deliveries, invoices, orders and other documentation.
• Monitored supplier performance to ensure timely delivery of goods in accordance with quality requirements.
• Implemented process improvements that enhanced inventory accuracy and control.
• Participated in the selection process of new vendors by evaluating their capabilities and services offered.
• Generated reports on stock levels, product movement and delivery status as required by management.
• Created procedures and guidelines for proper handling and storage of hazardous materials.
• Analyzed and tracked customer orders to ensure accurate delivery of goods.
• Monitored the accuracy of order entry into the system.
• Updated customers on delivery status and changes in availability of products.
• Maintained an organized filing system for all documents related to product tracking.
• Managed communications between internal departments regarding shipment updates and delays.