Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

ISAAC TANDOH

Woodbridge,VA

Summary

Dedicated and results-oriented Audio/Visual Specialist with over 5 years of experience in managing AV systems in conference center environments. Proficient in setting up and operating AV systems, troubleshooting and performing routine maintenance, and staying current with AV technology. Known for exceptional problem-solving skills and the ability to work efficiently under pressure. Technologically-savvy professional with many years of volunteer multimedia work. Passionate about creating engaging, non-traditional communications that present clear messages.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Multimedia Technician

AV-services - JPMorganChase
Washington DC, Washington DC
07.2024 - Current
  • Setup audio-visual systems for conferences and events in accordance with customer specifications.
  • Performed preventive maintenance on all AV equipment as needed.
  • Ensured proper operation of AV system components during events or meetings.
  • Managed inventory of spare parts and supplies necessary for repairs and maintenance of AV equipment.
  • Tested newly installed audio-visual
  • Performed thorough diagnostics and resolved issues related to AV systems onsite in preparation for client engagement.

Multimedia Technician

Waveguide LLC, Compass Group
Tysons, VA
08.2021 - 07.2024
  • Set up and configured virtual meetings, including Zoom meetings and webinars
  • Liaised with customers regarding their specific needs related to Audio Visual services
  • Provided training on the use of audio-visual equipment to staff members as needed
  • Operated lighting boards, video switchers, projectors, camera's microphones during live events
  • Conducted inspections of event spaces prior to shows and meetings to identify any potential problems with the AV system setup
  • Organized cabling infrastructure in a neat and efficient manner according to best practices
  • Set up computer hardware, software applications, and networks for audiovisual systems

AV Technician (Volunteer)

The Church of Pentecost USA Inc.
Dumfries, VA
01.2018 - Current
  • Transitioned church AV systems from analog to digital, improving sound quality
  • Installed and configured equipment for live video streaming and conducted routine maintenance
  • Trained users on equipment operation and maintenance

Customer Service Associate

Lowe's Home Improvement
Dale City, VA
07.2018 - 01.2021
  • Provided exemplary customer service and assisted customers with locating and selecting merchandise
  • Communicated product information and ensured compliance with housekeeping standards
  • Operated store equipment and maintained a safe and secure work environment

Freight Associate

The Home Depot
Dale City, VA
01.2018 - 06.2018
  • Offloaded and stocked merchandise, maintained store cleanliness, and assisted customers

Data Entry Personnel

Goodnews Microfinance
Ghana
05.2017 - 11.2017
  • Performed data entry and ensured data accuracy using banking software
  • Supported department with reports and entries

AV Technician (Volunteer)

Pentecost Students and Associates, University of Cape Coast
Ghana
01.2014 - 05.2017
  • Upgraded church AV equipment and ensured proper installation and configuration
  • Conducted routine checks and maintenance of AV equipment and trained users

Education

Associate Degree - Information Technology

Northern Virginia Community College
12.2021

Bachelor of Arts - Economics/Geography

University of Cape Coast
Ghana
05.2017

Skills

  • Audio-Visual Technology
  • Crestron
  • Polycom
  • Dante systems
  • Hardware troubleshooting
  • Software/hardware maintenance
  • Linux basic commands
  • Computer and network setup
  • Adobe Creative cloud
  • Biamp
  • Adobe Dreamweaver
  • Excel
  • MS Access
  • MS Word
  • Digital signage
  • Strong multitasking abilities
  • Excellent customer service
  • Data entry proficiency
  • Live streaming
  • Audio production
  • Video Editing
  • Audio Editing
  • Continuous Improvement
  • Multitasking

Certification

  • Dante Level 1, 2, and 3
  • Working towards AVIXA CTS certification

Additional Information

Willingness to learn and adapt to new systems and procedures., Flexibility in daily work hours, including availability on weekends., Commitment to staying current with the latest AV technology and trends.

References

Available upon request

Timeline

Multimedia Technician

AV-services - JPMorganChase
07.2024 - Current

Multimedia Technician

Waveguide LLC, Compass Group
08.2021 - 07.2024

Customer Service Associate

Lowe's Home Improvement
07.2018 - 01.2021

AV Technician (Volunteer)

The Church of Pentecost USA Inc.
01.2018 - Current

Freight Associate

The Home Depot
01.2018 - 06.2018

Data Entry Personnel

Goodnews Microfinance
05.2017 - 11.2017

AV Technician (Volunteer)

Pentecost Students and Associates, University of Cape Coast
01.2014 - 05.2017

Associate Degree - Information Technology

Northern Virginia Community College

Bachelor of Arts - Economics/Geography

University of Cape Coast

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ISAAC TANDOH