Isaac Torres
Casselberry,FL
Summary
Dynamic server with a proven track record in enhancing guest experiences through personalized service and efficient multitasking. Committed to maintaining high cleanliness standards and fostering positive interactions.
Overview
16
16
years of professional experience
Work History
Server
Walffle House
04.2025 - Current
- Enhanced dining experience by providing personalized recommendations based on guest preferences.
- Implemented feedback systems to gather guest insights and improve service quality.
- Maintained cleanliness and organization of dining area in compliance with health regulations.
- Assisted in inventory management, tracking supplies to minimize waste and costs.
Server
Breakfast Club
03.2020 - 03.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers on menu items, service standards, and operational procedures.
General Manager
Sonics Drive In
02.2014 - 02.2020
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented strategies to enhance team performance and productivity.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Trained and mentored staff, fostering a collaborative work environment focused on excellence.
Regional Sales Manager
Sound Vision
01.2010 - 01.2014
- Analyzed market trends and developed sales strategies to optimize regional market penetration.
- Analyzed market trends to identify growth opportunities and align sales initiatives.
- Oversaw a team of sales representatives, providing mentorship and performance feedback.
- Collaborated with marketing to create targeted campaigns that boosted product visibility.
Education
High School Diploma -
Lyman High School
Longwood08-2006
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
- Suggestive selling
- Guest relations management
- Point of sale operation
- Relationship management
- Order management
- Inventory management
- Task prioritization
- Item promotion
- Point of sale (POS) system operations
- Calm demeanor
- Price memorization
- Check payment processing
- Positive and professional
- Customer feedback management
- Team member support
- Positive guest interactions
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- Multitasking Abilities
- High energy and stamina
- Team leadership
- Problem-solving
- Cool under pressure
- Excellent communication
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Server
Walffle House
04.2025 - Current
Server
Breakfast Club
03.2020 - 03.2025
General Manager
Sonics Drive In
02.2014 - 02.2020
Regional Sales Manager
Sound Vision
01.2010 - 01.2014
High School Diploma -
Lyman High School