Summary
Overview
Work History
Education
Skills
Timeline
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Isaac TSHIMANGA

Alexandria,VA

Summary

Motivated and eager sales professional with a foundational understanding of customer service and a passion for driving successful outcomes. Known for excellent communication skills, a positive attitude, and the ability to quickly learn and adapt to new environments. Skilled in building rapport, actively listening to client needs, and providing solutions to enhance customer satisfaction. Ready to bring a strong work ethic, enthusiasm, and dedication to a team-oriented sales role, with a focus on contributing to company growth and exceeding expectations.

Overview

1
1
year of professional experience

Work History

Cashier Supervisor

Burlington
03.2024 - 10.2024
  • Built positive relationships with customers to increase repeat business
  • Quickly and accurately counted drawers at start and end of each shift
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities

Store Assistant

Easy Link Traders
08.2023 - 12.2023
  • Greet customers and provide product information
  • Assist customers with purchases and returns
  • Unpack and label incoming shipments
  • Inventory management and stocking shelves
  • Maintain store cleanliness and organization

Education

Bachelor of Science - Information Technology

Northern Virginia Community College
Annandale, VA

Skills

  • Active listening
  • Oral communication
  • Written communication
  • Dynamic environment adaptability
  • Ability to work under pressure
  • Teamwork
  • Individual work

Timeline

Cashier Supervisor

Burlington
03.2024 - 10.2024

Store Assistant

Easy Link Traders
08.2023 - 12.2023

Bachelor of Science - Information Technology

Northern Virginia Community College
Isaac TSHIMANGA