Isaac Unsinn

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• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Managed team of 10 Managers and 125 staff
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Reported issues to higher management with great detail.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Formulated policies and procedures to streamline operations.
• Developed and implemented strategies to increase sales and profitability.

• Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.
• Met with client and discussed preferred meals, dietary restrictions and food allergies.
• Cooked up to 10 meals per day and served at residences or delivered to requested locations.
• Prepared meals using braising, roasting, frying and sautéing techniques.
• Sourced healthy cooking techniques to capture flavor and nutrients of food with fresh ingredients.
• Shopped at specialty grocery stores to obtain ingredients needed for food preparation.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.