Isaac Ureno
Azusa,CALIFORNIA
Overview
2
2
years of professional experience
Work History
Retail Cashier
Community Thrift Store
Covina, CA
07.2024 - 05.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Answered questions about store policies and addressed customer concerns.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Operated POS terminals and cash drawer balancing.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
McDonalds
Azusa, CA
01.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Timeline
Retail Cashier
Community Thrift Store
07.2024 - 05.2025
Cashier
McDonalds
01.2023 - 07.2024