Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaac Urzua

Corona,CA

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions. Able to learn in a timely manner in order to achieve goals.

Overview

2
2
years of professional experience

Work History

Technician's Assistant

Mr. Smog Check
05.2023 - 08.2023
  • Assisted main technician with any needs which included: doing smog checks, cleaning the garage, and ringing up customers.
  • Performed and/or assisted in 15+ vehicle tests a day
  • Proficient in OBD II tests and vehicle inspections.
  • Inspections include checking for original catalytic converters and working gas caps.
  • Issued notices and recommended corrective actions upon discovery of infractions or problems.
  • Worked effectively in fast-paced environments.
  • Drive cars in and out of the shop carefully as to not damage the customer's vehicle.

Dasher

DoorDash, Inc.
10.2022 - 02.2023
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.

Crew Trainer

McDonalds Corp.
03.2022 - 07.2022
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.

Teacher's Assistant

Garretson Elementary
08.2021 - 06.2022
  • Reinforced the Spanish-speaking abilities of students by engaging in conversations with them in their second language
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.

Crew Member

McDonald's Corp.
06.2021 - 03.2022
  • Worked front counter, drive-thru, kitchen, and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.

Education

Bachelor of Arts - Psychology

University of California - Riverside
Riverside, CA
06.2025

High School Diploma -

Corona High School
Corona, CA
06.2022

Skills

  • Cash Handling
  • Prioritization
  • Efficiency
  • Heavy Lifting
  • Time Management
  • Customer Service
  • Communication and Interpersonal Skills
  • Grading and Reviewing Student Work
  • Creating Safe Learning Environments
  • Coaching and Training
  • Cleaning and Sanitizing
  • Coordination

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Technician's Assistant

Mr. Smog Check
05.2023 - 08.2023

Dasher

DoorDash, Inc.
10.2022 - 02.2023

Crew Trainer

McDonalds Corp.
03.2022 - 07.2022

Teacher's Assistant

Garretson Elementary
08.2021 - 06.2022

Crew Member

McDonald's Corp.
06.2021 - 03.2022

Bachelor of Arts - Psychology

University of California - Riverside

High School Diploma -

Corona High School
Isaac Urzua