Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaac Velazquez

Zion,IL

Summary

Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars, and preparing reports. Knowledgeable in project management principles, business processes, and customer service best practices.

Overview

10
10
years of professional experience

Work History

Coordinator

Walgreen Corporate Office
03.2023 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

Shift Lead

Walgreen's Pharmacy
03.2014 - 03.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

District Supervisor

Global Consultas
06.2018 - 08.2018
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Maintained strict confidentiality of all payroll information and records.

Active Duty Soldier

National Guard
05.2014 - 09.2014
  • Secured and protected military property, assets, and personnel.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Provided professional reconnaissance and security support during varied operations.

Education

Bachelor of Science - Computational Science

Inter American University of Puerto Rico Ponce
Ponce, PR
06.2020

Skills

  • Client Support
  • Relationship Building
  • Attention to Detail
  • Document Creation
  • Staff Hiring
  • Survey Management
  • Data Entry
  • System Administration
  • Report Creation
  • Spreadsheet Development
  • Database Administration
  • Document Translation

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Coordinator

Walgreen Corporate Office
03.2023 - Current

District Supervisor

Global Consultas
06.2018 - 08.2018

Active Duty Soldier

National Guard
05.2014 - 09.2014

Shift Lead

Walgreen's Pharmacy
03.2014 - 03.2023

Bachelor of Science - Computational Science

Inter American University of Puerto Rico Ponce

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Isaac Velazquez