Isaac Vitale
Saint Augustine,FL
Summary
Proactive and detail-oriented professional with experience at Casa Monica Resort & Spa, adept in organization and cleanliness. Demonstrated ability to enhance guest satisfaction through efficient food service and allergy awareness. Trained new staff, ensuring adherence to health standards and improving restaurant efficiency. Skilled in order accuracy and fostering supportive team environments, contributing significantly to operational success.
Overview
4
4
years of professional experience
Work History
In Room Dining/Food Server Assistant
Cordova Chophouse, Casa Monica Resort & Spa
04.2023 - 11.2024
- Maintained a clean and organized dining area for improved guest experience.
- Stocked necessary supplies to maintain smooth restaurant operations and reduce downtime between tasks.
- Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in a timely manner.
- Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
- Contributed to increased efficiency by promptly communicating customer orders to the kitchen staff.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in higher customer satisfaction ratings.
- Handled special dietary requirements gracefully, ensuring satisfied guests with specific needs.
- Supported waitstaff with table setting and clearing, enabling them to focus on attentive customer service.
- Implemented proper food handling procedures consistently, ensuring compliance with local health codes and industry standards.
- Resolved customer complaints professionally and efficiently, contributing to an environment of excellent hospitality experiences.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Assisted wait staff with timely food delivery and guest requests.
- Processed payments for orders and provided customers with change.
- Provided attentive service and proactively assessed guest needs.
- Assisted with bussing tables and cleaning up spills.
Server Assistant
Murray Bros. Caddyshack
04.2021 - 04.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
Skills
- Cleanliness
- Order taking
- Organization
- Food presentation
- Allergy awareness
- Order accuracy
Timeline
In Room Dining/Food Server Assistant
Cordova Chophouse, Casa Monica Resort & Spa
04.2023 - 11.2024
Server Assistant
Murray Bros. Caddyshack
04.2021 - 04.2023
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